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Mental Health

Case Manager - Community Support Team

Job in Rockford, Winnebago County, Illinois, 61103, USA
Listing for: Rosecrance
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Mental Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Case Manager – Community Support Team

Case Manager – Community Support Team Rosecrance
• Rockford, IL, United States

Become a champion of hope.

At Rosecrance
, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position

Summary

Sign on bonus available! $3,000 for non-licensed, $4,000 for 1st or 2nd level license

Provides mental health rehabilitation services and supports adults and families to decrease hospitalization and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations.

The CST (Community Support Team) provides but is not limited to case management services, crisis intervention, skills training, documentation within the required time frame, individual counseling, medication monitoring, attends meetings, and other duties that are necessary in order to meet the needs of the seriously mentally ill.

Qualifications
  • Bachelor’s Degree with minimum two years’ experience in mental health.
  • Demonstrated education, training or experience in the mental health services
  • MHP designation
  • Adequate written skills to accurately complete required documentation within the time frames prescribed
  • Excellent organizational and computer skills
  • Self-Starter with ability to work independently and with a team
  • Skilled in conducting individual, family and group counseling, case management
  • Ability to present and coordinate lectures for clients, families, staff or community resources
  • Valid driver’s license
Responsibilities
  • Work hours prescribed by and any additional hours deemed necessary for the responsibilities assigned.
  • Ability to motivate and problem solve with staff regarding effective clinical practices.
  • Ability to be self-motived, seek improved performance, problem solving while meeting the complex needs of the clients and their families.
  • Skills to adapt verbal and written communication to the language and style of the client and their family.
  • Complete all necessary documentation with in the appropriate time lines.
  • Undertake primary case management responsibilities for designated clients.
  • Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
  • Ensure that client service records are maintained consistent with regulations.
  • Maintain communications with all staff (e.g. admissions, process, and discharge plans).
  • Ability to coordinate services from a variety of community resources
  • Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care.
  • Present workshops, lectures and training to clients, families, staff and community groups as needed.
  • Be familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
  • Serve as a member of the Clinical Team and participate in all team meetings and activities.
  • Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
  • Deliver exceptional customer service consistently to every customer.
  • Serve as a role model and demonstrate positive guest relations in representing the agency.
  • Assume other related responsibilities as delegated by management.
    • Schedule

    10-hour shifts

    • Hours:

      Monday - Friday; 8:30am - 5:00pm
    • After 90 day probationary period, hours on Monday, Wednesday, Friday 8:30am-5:00pm, Tuesday and Thursday 10:30am-7:00pm
    • Shift: 1st shift
    Work Location

    Rosecrance Ware Center - Rockford, IL

    • Onsite
    Compensation & Rewards
    • Base Pay: Starting at…
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