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Food Hall Operations Lead - Guest Experience

Job in Rockford, Winnebago County, Illinois, 61103, USA
Listing for: Hard Rock Hotel Cancun
Full Time position
Listed on 2026-10-15
Job specializations:
  • Hospitality / Hotel / Catering
    Server/Wait Staff
  • Restaurant/Food Service
    Restaurant Manager, Server/Wait Staff
Salary/Wage Range or Industry Benchmark: 39000 - 52000 USD Yearly USD 39000.00 52000.00 YEAR
Job Description & How to Apply Below

Hard Rock Casino Rockford is seeking an F&B Food Hall Supervisor to oversee front-of-house operations during shifts, mentor team members, and ensure top guest service standards. The role demands strong supervision, attention to safety, and the ability to manage diverse tasks in a high-volume casino dining environment.

You will monitor service quality, resolve guest concerns, and coordinate with other outlets as needed, while adhering to licensing and regulatory requirements.

Join us at Hard Rock Hotel Cancun as our next Food Hall Operations Lead
- Guest Experience in Rockford, IL, United States.

Join Hard Rock Hotel Cancun and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Food Hall Operations Lead
- Guest Experience role at Hard Rock Hotel Cancun, based in Rockford, IL, United States.

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