Family Care Specialist

Our associates celebrate lives. We celebrate our associates.

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

• Builds at-need charts
• Verifies at-need files before sent for verification
• Performs blind checks
• Follows up with memorial renderings, processes and timelines
• Notifies families when flowers are placed
• Sets Arrangement Continuation Appointments
• Designs memorials
• Serves at-need cemetery families that currently own property
• Sets follow-up visits at the at-need arrangement conference
• Logs information for Family Service Counselors
• Meets with funeral home at-need families

• High School diploma or equivalent

• Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

• None

• Ability to communicate effectively with associates, contractor personnel and client families
• Ability to work productively with minimal supervision; achieves work objectives in a timely manner
• Ability to resolve routine problems promptly and effectively
• Ability to adapt to change in priorities

$15.00 per hour

Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program

#SCI

Postal Code: 61102

Category (Portal Searching):
Sales

Job Location:

US-IL - Rockford

Job Profile : S00130

Time Type:
Full time

Location Name:
Willwood Burial Park
- Advantage Funeral & Cremation Services