Tire and Battery Center Team Leader

Tire and Battery Center Team Leader (USA)

1 day ago Be among the first 25 applicants

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$20.00/hr - $28.00/hr

As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.

• Be a Team Leader — Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies, and is an advocate for the member, the associate, and the company.
• Be an Expert — Maintains an in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications and seasonality to ensure the team performs daily processes consistently. Shares knowledge and trains the team. Ensures the team possesses knowledge of new products and technologies and is equipped to do their job effectively.
  
  Leverages learning resources and attends training conferences to drive continuous improvement.
• Be a Techie — Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement. Uses handheld technology to make immediate business decisions related to services, safety alerts, product information, and training. Be an early adopter of new tools and encourage others to use them.
• Be an Owner — Drives business results, ensures commitment to operational excellence, and maintains a neat, clean, and safe work area for the team and members. Plans and orders equipment, tools, and supplies as needed while managing expenses. Tracks and monitors returns and special orders; assists in staffing and scheduling; operates cash registers; processes transactions; and supports member service on the floor.
  
  Maintains accurate inventory, audit, safety and compliance standards; completes paperwork and required documentation; models commitment to member service.
• Be a Talent Ambassador — Trains and teaches the team to be highly effective; monitors associates to complete elearnings and trainings on time. Identifies potential in others and develops necessary skills. Encourages career growth and sources new talent internally and externally. Develops, communicates, and implements processes to meet business needs by collaborating with managers, coworkers, customers, and other partners; analyzes information and addresses improvement opportunities.
  
  Demonstrates compliance with company policies and ethics; explains and demonstrates how to apply them in business processes.
• Lead and participate in teams by using resources to determine customer needs and priorities, coordinate and execute work, provide advice and feedback, and model adaptability to change or new challenges.
• Respect the Individual — Embraces differences, creates a workplace where associates feel seen and supported, and fosters a culture of belonging. Builds trust and motivates the team; supports development and mentoring of others.
• Act with Integrity — Maintains high standards of ethics and compliance, models Walmart values, and holds self and others accountable to support Walmart’s goals.
• Serve our Customers and Members — Delivers results while putting the customer first and balancing short- and long-term priorities with the team’s ability to deliver for all stakeholders.
• Strive for Excellence — Displays curiosity, takes calculated risks, and supports others through change by driving continuous improvements and adopting new technologies and skills.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet.

• Health benefits…