District Manager, Management

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At SERVE Hospitality Group
, we’re more than smoothies—we’re about hospitality, connection, and community. With 30+ Tropical Smoothie Café locations and an ambitious growth pipeline, we’re building a culture-driven, high-performance business in the fast-growing QSR space. Backed by strong capital and a commitment to scaling nationally recognized brands, we blend speed, discipline, and operational excellence to deliver exceptional guest experiences. And we’re looking for leaders who share our passion for developing teams and driving results.

As a District Manager, you will oversee 4-8 Tropical Smoothie Café Locations, ensuring operational excellence, financial success, and outstanding customer service. This role is about more than management – it’s about inspiring, mentoring, and driving performance across multiple locations. This position reports to the Director of Operations and collaborates closely with senior leadership.

• Lead & Develop High-Performing Teams: Recruit, train, and empower managers and staff to drive engagement and results. Coach leaders for future growth.
• Drive Operational Excellence: Oversee daily operations, monitor KPIs (sales growth, labor cost control, customer satisfaction), and implement strategies to enhance profitability.
• Enhance Customer
  
  Experience:
  
  Foster a guest-first culture that aligns with our brand values and ensures top-tier service.
• Optimize Business Performance: Analyze sales, labor, and food cost variances while executing marketing plans to boost revenue.
• Cultivate a Strong Culture: Instill SERVE Core Values across your district, ensuring each location thrives under positive, goal-oriented leadership.

• Growth-Focused Culture: Be part of a rapidly expanding company with clear pathways for career advancement.
• Entrepreneurial Mindset: Work closely with senior leadership and influence operational strategy.
• Work-Life Balance: Enjoy a flexible 5-day workweek with early closing times.
• Competitive Pay & Benefits: Earn a $75,000 base salary + up to $20,000 in performance-based bonuses, plus comprehensive benefits:
• 401(k) with 4% match
• Medical, dental, and vision coverage
• 2 weeks of paid vacation

• Supportive Infrastructure: We take care of payroll, HR, and other administrative functions so you can concentrate on what matters most – leading teams, coaching managers, and growing your market.

• 3+ years of multi-unit management experience in QSR, retail, or hospitality.
• Legally authorized to work in the United States.
• Valid driver’s license and reliable transportation.
• Ability to work a flexible schedule, including occasional weekends.
• Ability to stand for extended periods and lift up to 25 lbs. as needed.
• Willingness to travel between multiple locations within the assigned district.

Ready to Lead? Apply Today!

If you’re a strategic leader with a passion for team development and operational success, we’d love to hear from you!

Apply now and complete our quick Predictive Index Survey (10 minutes):

SERVE Hospitality Group is an Equal Opportunity Employer.

• Mid-Senior level

• Full-time

• Sales and Business Development
• Restaurants

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