District Manager - Illinois

Key Partners: Brewistas, Shift Leads, Stand Manager, NSO Team, and Stand Office Support

Position Summary: The District Manager is responsible for overseeing operations across multiple 7 Brew stand locations within a defined district. This role supports and enforces operational excellence, profitability, and team development while preserving the unique culture and mission of Brew Horizons and 7 Brew. The District Manager provides direct coaching and support to Stand Managers and team members, ensures consistent operational execution, and serves as a key liaison between frontline operations and regional leadership.

Key Responsibilities

Operational Leadership & Efficiency

• Ensure all stand locations operate in alignment with company standards, procedures, and brand expectations.
• Serve as a proactive presence in the field by regularly visiting stands to maintain connection with stand managers, frontline operations and team dynamics.
• Coach and develop Stand Managers on performance, operational execution, and team leadership.
• Monitor and maintain adherence to maintenance schedules, inspections, and applicable safety and government regulations.
• Ensure Stand Managers are meeting established KPI’s (Staffing, Bench Strength, Labor Cost Controls, Guest Experience, Inventory, Ticket Times, Stand Profitability, New Hire Training Completion).
• Champion the 7 Brew culture of speed, quality, and service always.

Team Development

• Train, support, and empower Stand Managers to develop high-performing teams.
• Evaluate team needs and provide actionable coaching to promote leadership growth and development.
• Foster a positive work environment that encourages accountability, feedback, and ongoing improvement.
• Identify and mentor future leaders within the organization.

Communication and Accountability

• Ensure effective and timely communication across all stands and with regional leadership.
• Uphold all policies and reinforce company values through hands-on leadership and consistent follow-through.
• Embody and demonstrate company values:
  Be Great, Be Real, Be Accountable, Be Together, and Be Nice in daily leadership, communication, and decision-making.
• Address operational, procedural, and cultural issues with professionalism and a solutions-focused approach.
• Perform other duties as assigned.

Qualifications

• Passion for 7 Brew’s Mission of cultivating kindness, one cup at a time.
• 3+ years of experience in a multi-unit leadership role, preferably in high-volume drive-thru, retail, restaurant, or hospitality operations.
• Valid driver’s license with the ability to travel frequently with assigned market.
• Ability to travel independently between stand locations.
• Valid Serv Safe Certificate or ability to attain one within 3 months of employment

Required Skills

• Strong leadership and communication abilities, with experience managing diverse teams.
• Ability to coach, inspire, and hold teams accountable to high-performance standards.
• Comfort working in a fast-paced, dynamic environment with competing priorities.
• Ability to analyze data and explain performance metrics (P&L, labor, sales) to managers.
• Adaptability to shifting needs, feedback, and operational challenges.
• Proficiency in Microsoft Office Suite, Power BI, and company reporting tools
• High-energy, fast-paced drive-thru coffee stand environment
• Frequent exposure to noise, music, and changing outdoor weather conditions
• Frequent travel (up to 80%) between stands, including site visits and on-site support
• Ability to work one weekend day per week
• Flexible scheduling including early mornings (5 am), late nights (11:30 pm), weekends, and holidays
• On-call availability may be required during stand openings, peak periods, or emergencies

Essential Job Functions

To perform this role successfully, a team member must be…