Security Officer ; Part Time

Overview

We are looking for personable and guest-oriented individuals to join our Security team. In this role, you will help create a safe and welcoming environment for everyone who visits our property. Just as you would treat a guest in your own home, we expect every team member to take pride in delivering warm, respectful, and attentive service with smiling faces and happy personalities.

Under the direction of Security Department supervisors and managers, you will be responsible for protecting the safety of our guests, team members, and organizational assets, while consistently maintaining a friendly guest service personality at all times.

• Ensure that proper security is provided for all transfers of monies within the Casino.
• Assist patrons with inquiries and situations including providing information about the property and events, giving directions, and escorting them if necessary.
• Patrol casino areas to establish a security presence and report unusual situations and/or suspicious persons.
• Assist in the coordination and resolution of emergency situations.
• Assist in maintaining proper key control.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

• Constantly alert and attentive to all activity on the casino floor.
• Observe and report on all activities as required by IGB regulations and Security team reporting regulations.
• Comply with all Internal controls and IGB regulations.
• Ensure Under-21 persons do not enter the casino, unless escorted by a gaming licensed team member.
• Demonstrate a working knowledge of Veridocs Identification Verification.
• Proficient with Evolv Operation and Procedures.
• Escort cash, guests, vendors, and visitors as directed and/or required.
• Transport, safeguard, and collect drop boxes.
• Respond to jackpots/table fill requests and manage daily drop processes.
• Parking lot vehicle patrol; valid driver’s license required.
• Parking lot bicycle patrol and shuttle driver duties in the parking lot and hotel; valid driver’s license required.
• CPR/Narcan nasal spray trained.
• Provide assistance and perform tasks associated with casino operations and gambling activities in compliance with IGB regulations, including asset protection, access control, and facility security.
• Notify Security managers, supervisors, and the Director of Security of emergencies and urgent conditions as necessary.
• Contact law enforcement, fire, and other relevant organizations during emergencies as necessary.
• Perform duties related to the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in HRCR ICS.

Education and/or Experience Requirements: Related education and experience may be interchangeable on a year-for-year basis. A High School Diploma or equivalent is required. One year of security related experience is preferred.

Additional Requirements: Must obtain and maintain valid licenses/certifications per Federal, State, and Gaming regulations. Must successfully pass a background check. Prior experience in the Gaming industry strongly preferred. Must be at least 21 years of age. Must have a valid Driver's License that has not been suspended, denied, or revoked in the past 3 years. No major violations while operating a vehicle.

Cannot have two at-fault accidents or three moving violations. Drivers of company vehicles must meet the requirements listed on the Motor Vehicle Permit Application provided by Hard Rock. Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training.

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information. Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer.

This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters. Age Requirements: 21+