Personal Trainer

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MVP Sports Clubs is a sports facility management company with 5 facilities in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management, and operational development including sales, fitness, and operations. MVP Sports Clubs represents quality and success in health and recreation in all facets of the community. Simply put, we are a company passionate about fitness and wellness, and believe that healthy communities change lives!

At MVP Sports Clubs, we are built around our values of professionalism, friendliness, efficiency, cleanliness, and teamwork. We believe in creating a welcoming, engaging, and fun environment for team members, and we provide them with a full range of benefits to foster this type of environment.

• Part-time team members receive complimentary club membership access for the team member, spouse, and dependent(s); 401(k) participation after completing 6 months of service (must be 18 years of age); access to Work-Space (must be 18 years of age); CPR trainings; complimentary use of Kid's Stuff (up to 2 hours per day); and discounts on select programming, retail, and food & beverage.
• Full-time team members also have access to health, dental, vision, and life insurance plans, long-term and short-term disability, a generous personal time off policy, and paid maternity and paternity leave.

The Personal Trainer is responsible for creating a positive member experience through onboarding, group fitness, and ongoing member instruction in the use of all equipment. The position provides one-on-one training and small-group training to members. Must assist with keeping the equipment and fitness area clean and maintained, as well as any other duties aimed at creating a positive member experience. This position is a part of our Fitness Department reporting to the Personal Training Manager.

• Meet revenue goals and key performance indicators as determined by the Personal Training Manager through training, group exercise class instruction, and program class instruction.
• Assist with keeping the equipment and fitness area clean and maintained, and perform other duties to create a positive member experience.
• Demonstrate initiative to gain new clients through the Plan program, instructing or participating in Group Fitness classes, proactive on the floor, and seeking referral clients.
• Encourage, promote, and deliver quality group exercise, sports performance, training services, and other departmental products and programs to all members.
• Ensure the fitness floor is clean and safe at all times. Oversee cleaning, preventive maintenance, and proper usage of all equipment; recommend repair or replacement when damaged or not functioning safely or properly; submit work orders as needed.
• Work at least one shift on the fitness floor, overseeing all floor activities and ensuring members exercise in a safe and effective manner.
• Resolve member issues through effective customer service and refer to the appropriate authority. Enforce club rules and guidelines, taking appropriate action and reporting problems to the Personal Training Manager.
• Manage daily work schedule using the MVP Scheduler program, including training sessions, PLT, floor shifts, etc.; check in clients for use of training packages.
• Meet with the Personal Training Manager to be held accountable for quarterly revenue, personal development, and client management/retention goals.
• Maintain records of client workouts, signatures, notes, and workout dates in the client folder.
• Become a primary salesperson for all fitness programs in the club, promoting other trainers and programs in the fitness department and across the club.
• Maintain knowledge of theoretical concepts and stay current with research and trends in the field; maintain or achieve new certifications and membership in professional organizations to increase training product value.
• Participate in regularly scheduled Fitness Staff meetings with sales training,…