DS Nursing Assistant - Rockingham
Listed on 2026-01-18
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
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Search suburb or city: Rockingham, WA, AU, 6168
Company: Australian Red Cross Lifeblood
- Permanent Part-Time opportunity - 56.00 hours per fortnight over 8 shifts
- Varied shifts across a rotating roster - Mondayto Sunday
- Located at Rockingham Donor Centre,Western Australia
- Salary starting from $33.13per hour + Penalties + Super + Salary Packaging and more
Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.
About the roleStep into a rewarding role as a Nursing Assistant where you will bring excellent customer-facing skills and a genuine passion to deliver an exceptional service to our donors.
You will play a key role in supporting our donors through their donation process. Full training is provided so, along with the above, all you need is the curiosity and motivation to learn the process of collecting blood and biological product.
A day in the centre could see you:
- Greet and interview potential donors to understand their eligibility and suitability to donate
- Create a donor experience they’ll love and want to come back;
Complete routine blood pressure and haemoglobin tests - Set up machines and collections equipment
- Insert and remove needles safely to collect whole blood, plasma, and platelets
- Monitor donors post-donation and assist them with rebooking their next donation
- Work collaboratively to achieve collection targets
No previous blood collection experience is required. Our paid training program blends hands‑on practice with online learning to set you up for success. What’s essential is your passion for delivering an exceptional donor experience, supported by proven customer‑facing experience that you can draw on in every interaction.
Your skills in action will include:
Apply your customer-facing experience to create positive, welcoming interactions
- Be comfortable with needles and blood/biological materials
- Occasionally lift between 9-22.7kgs
- Support and foster a fantastic team culture
- Frequently stand, walk and bend to set up and pack down machines and blood products
- Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts (Most Saturdays required)
- Have strong customer service experience
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