Facilitator II, DPKR

Job Details:

Job Location:

Discovery Place KIDS-Rockingham
- Rockingham, NC 28379, Position Type:
Part Time, Education Level: 4 Year Degree,

Travel Percentage :
None,

Job Shift: Week days and weekends, Job Category:
Nonprofit
- Social Services, At Discovery Place, a 501(c)(3) nonprofit organization, we fuel your passion for science and the natural world by delivering awe-inspiring exhibits and educational programs.

Our immersive experiences captivate, challenge, and empower audiences of all ages, sparking a spirit of discovery and lifelong learning. We hope to forge a future where science catalyzes, creating boundless opportunities, fostering hope, solving complex problems and driving positive change across the globe.

We’re looking for driven, talented individuals who share our passion for making an impact and having fun while doing it.

Facilitates guest experiences, including demonstrations, programming experiences, and shows, enthusiastically interacting and engaging with museum guests encouraging learning and development and performs admissions-related operations.

• Facilitate day-to-day experiences, operational programs, public events and shows, and special programs and lead educational activities in a variety of settings (50%)
• Facilitate demonstrations, public shows, programs, and activities with a high level of professionalism
• Prioritize the guests experience exhibiting care and concern when responding to or resolving guests issues maintaining a positives attitude verbally and nonverbally
• Collaborates with Discovery Place KIDS leaders and team members including volunteers to execute high quality guests experiences
• Engage museum guests leveraging informal educational approaches and techniques, including predesigned and impromptu activities
• Contributes to building processes and systems that drive creativity, ongoing learning and successful implementation of all museum experiences.
• Suggest content for variety of programming and methods of presentation, formally and informally
• Ensure relative experiences by adapting content and complexity to ages and interests of children and their families
• Assemble materials to be used in daily demonstrations and programming
• Assist in the implementation, operation, and execution of special event days
• Display a high level of enthusiasm, energy, and positive behavior to museum guests
• Contribute to the evaluation of the success of experiences through feedback provided by guests

• Greet guests as they enter the museum, conducting orientations for groups
• Check in guests and sell retail items through the point-of-sale systems at the front desk
• Accurately perform admissions transactions/reporting and follow cash handling procedures
• Inform guests of daily and special programming, learning opportunities, membership, and special events
• Provide input to management on feedback and information from guests
• Monitor inventory levels of consumables and retail merchandise at the front desk and exhibit manipulatives and within the museum and proactively notify management of needs
• Process membership sales

• Perform exhibit checks and either correct problems or report them to management
• Enforce safety and other policies/procedures within the museum
• Initiate and assist in emergency response procedures in accordance with Discovery Place Emergency Response policies and procedures
• Perform daily housekeeping routines for museum…