Quality Systems Engineer

Salary Range: $70,000.00 To $95,000.00 Annually

Quality Systems Engineer

Onsite or Hybrid – Bellows Falls, VT

Chroma Technology Corp., a world leader in the advanced manufacturing of thin-film optical coatings, has an exciting opening for a Quality Systems Engineer
!

JOIN OUR AWARD-WINNING TEAM! Recognized as a Best Places to Work in Vermont. Chroma Technology Corp. is a certified B corporation. We are able to offer an extremely generous package of benefits, rewards, and a value-driven work environment. Join our collaborative team of self-motivated, independent workers willing to strategize and together work towards the long-term prosperity of the company.

Job Summary/Objective:

The Quality Systems Engineer owns the company's Quality Management System and quality compliance processes, ensuring they remain effective, audit-ready, and aligned with applicable standards and customer requirements. This role works across the organization to ensure customer quality issues are effectively addressed and drive sustainable corrective action. The Quality Systems Engineer also provides leadership on continuous improvement projects spanning both manufacturing operations and business processes.

Primary Responsibilities and

Essential Functions:

• Maintain and improve the quality management system to ensure compliance with applicable standards and customer requirements
• Plan and execute the internal audit program: develop the audit schedule, conduct process and system audits, document findings, and drive closure of nonconformances
• Serve as a lead point of contact for customer, registrar, and third-party audits; coordinate audit responses and follow-up actions
• Administer and lead continuous improvement or CAPA projects: assign, track, and verify actions to closure, and drive the use of structured problem-solving methodologies across the organization
• Ensure the functionality of the document control system, including creation, revision, approval, and obsolescence of controlled documents
• Develop and deliver QMS training, including onboarding employees on quality system procedures and identifying quality training needed
• Chair management review, including preparation of quality metrics, trend analysis, lead meeting and discussion and follow-up on action items.
• Support supplier quality system development, including supplier evaluations, supplier corrective action requests (SCARs), and supplier onboarding
• Lead risk-based thinking activities within the QMS, including process risk assessments and mitigation planning
• Review customer agreements and quality requirement documents to identify quality system obligations; flow down customer-specific requirements into QMS processes, procedures, and control plans
• Support change management by evaluating the QMS impact of process, product, organizational changes and customer requirements
• Analyze quality data to identify trends and prioritize improvement projects
• Facilitate cross-functional problem-solving teams to resolve internal nonconformances, quality escapes, and recurring process issues.
• Provide oversight of the nonconforming material process across production, customer returns, and incoming inspection, including identification, segregation, disposition.
• Provides backup support for processing customer returns as needed
• Provide leadership and guidance on Manufacturing and Business process improvement projects in support of quality initiatives
• Serve as the primary resource for day-to-day quality questions and special situations across the organization; exercise independent judgment to resolve issues within established quality system requirements and elevate complex or high-risk matters to the Manufacturing and Quality Engineering Manager

Required Education, Experience, and Eligibility

Qualificat…