Deposit Operations Specialist

The Deposit Operations Specialist position at Rockland Savings Bank is a vital part of the daily function of our financial institution. This position is responsible for assisting with quality assurance, reconciliations, fraud and BSA monitoring, electronic banking requests, ensuring regulatory compliance, and research and support. This individual must have excellent communication skills, accuracy and attention to detail. Time management and the ability to prioritize and complete tasks by determined deadlines are a must.

• Displays knowledge of bank policies, procedures, and software.
• Ensures compliance with federal and state regulations, as well as internal bank policies and procedures.
• Takes ownership of concerns and follows through with a resolution. Can work independently and with peers. Has the ability to analyze complex transactions and is able to confidently make informed decisions. Prioritizes meeting deadlines while maintaining a high level of accuracy.
• Performs corrections and research in a timely manner while working with the deposit department, accounting department and/or Fiserv.
• Processes incoming wires and tracks all incoming and outgoing wires.
• Research and process returned checks.
• Reviews of all new account set‑ups, account and customer maintenance, and monetary transactions to ensure compliance with bank policies and regulations.
• ACH processing including rejected transactions, reclamations, stop payments, and disputes.
• Overdraft review.
• Assists with tax levies, subpoenas, attachments, and verification of deposits.
• Assists the BSA Officer with identifying, completing, and filing CTRs and SARs with FINCEN.
• Assists the BSA Officer with fraud and money laundering alerts in Fiserv's FCRM system.
• Processes and investigates disputed and fraudulent transactions.
• Processing of dormant and escheated accounts.
• Assists Accounting with reconciliations of Zelle, ACH, and check inclearing.
• Assists with Electronic Banking requests involving online banking, mobile banking, debit cards, mobile deposits, Zelle and bill pay.
• Assist management with creating and revising policies and procedures.
• Performs other duties as requested.

• Organized
• Flexible
• Detail oriented
• Professional
• Multitasking
• Work independently
• Focused

• Word and Excel
• Time management
• Banking Regulations
• Verbal and written communication