First Line Business Unit Risk Manager

Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long-standing philosophy—Where Each Relationship Matters—guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and work life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long-term careers.

Position Summary The Manager, First Line Business Unit Risk Management, is responsible for leading a team of First Line Business Unit Risk Specialists and partnering closely with stakeholders across all three lines of defense to support the execution of Rockland Trust's Enterprise Risk Management (ERM) Framework. This role supports the Business Unit execution of key risk management programs, including Risk & Control Self-Assessments (RCSA), Issues Management, Incident Management, Third Party Risk Management, Model Risk Management, Business Continuity, and Consumer Compliance.

As a trusted advisor to business leaders, the Manager will facilitate risk assessments, evaluate control effectiveness, oversee control testing activities, identify and escalate potential control gaps, and support the ongoing enhancement of risk management practices throughout the organization. This role is also responsible for ensuring risk information is appropriately documented and maintained within the Archer Governance, Risk, and Compliance (GRC) system while delivering meaningful reporting and insights to leadership.

Responsibilities Risk Assessment & Control Oversight Lead business unit and end-to-end process risk assessments, including process mapping, risk identification, control documentation, and residual risk evaluation.

Oversee and review control testing activities to assess control design and operating effectiveness.

Identify, document, and monitor issues, action plans, and remediation efforts.

Analyze risk and control environments and communicate findings and recommendations to business unit leadership and Enterprise Risk Management.

Develop and deliver risk assessment reports and presentations that support informed business decisions and effective risk management.

Risk Advisory & Business Partnership Serve as a subject matter expert on risk management programs, policies, and best practices.

Provide guidance, education, and support to leaders and colleagues across the organization.

Facilitate risk workshops and collaborative discussions to strengthen risk awareness and accountability.

Build strong partnerships with business units while helping identify opportunities to reduce risk and improve processes.

Support operational optimization initiatives while maintaining an effective risk and control environment.

Operational Excellence & Strategic Support Act as an Operational Excellence and Efficiency SME.Identify opportunities to improve operational performance, process effectiveness, and quality outcomes.

Support business unit projects and enterprise strategic initiatives through risk-based guidance and oversight.

Partner with stakeholders to balance operational…