Repair and Tool Technician

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed).

In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide service to store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs.
• Check that tools are operating properly and demonstrate proper use as needed.
• Support day-to-day operation and maintenance of equipment in the Tool Rental department.
• In non-store locations, ensure units are repaired, tested for quality, and cleaned prior to returning to the originating store.
• Maintain thorough knowledge of all tools and effectively manage tool inventory by maintaining and repairing tools as necessary.

• Thorough knowledge of all tools and equipment.
• Ability to repair and test a range of small engines, outdoor power equipment and handheld electrical devices.
• Ability to manage tool inventory and maintain supplies.
• Strong customer service skills and ability to assist store customers in Tool Rental and repairs.
• Ability to write customer contracts and invoices for equipment rental and tool repairs when working in-store.

• Full-time

• Consumer Services

Location:

Rockledge, FL