Operations Business Specialist

Why Work at SMA America

At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters.

With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you.

The Operations Business Specialist works with operations department managers to help improve workflow and day-to-day business activities. This position works cross-functionally and is responsible for documenting procedures to ensure stable, consistent flow of end-to-end business to support SMAs requirements.

• Contributes to the Standard Operation Procedures (SOPs) and stores them properly for team access.
• Collects, analyzes, and summarizes data for organization systems and performance reports.
• Collaborates and completes the Sales & Operations Planning (S&OP) worksheet.
• Collaborates cross-functionally to keep SOPs current and accurate.
• Creates and maintains reports and presentations.
• Assists with departmental changes and improvements.
• Tracks KPIs across the team to track strategic goals, milestones, and accomplishments.
• Responsible for day-to-day communication with Operations team.
• Assists with cycle counts, identifies, and trouble shoots inventory discrepancies using SAP.
• Other duties as may be required or assigned.

• A bachelor’s degree in a relevant field or equivalent years of experience.
• At least 3 years of relevant work experience.
• Familiar with standard concepts, practices, and procedures of supply chain.
• Basic knowledge of working with warehouse and 3PL.

• Proficient with SOPs
• SAP experience preferred.
• Proficiency in the English language, both written and verbal, is required.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel).
• Must be flexible and experience at working both independently and in a team-oriented collaborative environment.
• Excellent organizational and time management skills
• Must have creative thinking, problem solving, and organizational skills.
• Highly motivated self-starter with strong time management skills.

• Salary Range: $66,000 - $84,000 annually, depending on experience and qualifications
• Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
• 401(k) plan with company match
• Dedicated Hybrid
  
  Schedule:
  
  In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays
• Opportunities for professional development and training
• Inclusive, collaborative, and innovative work environment

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.