HR Analyst

• Does this position require a security clearance? No
• Years 3 to 5+ years
• Additional Info Visa / work permit sponsorship is not available for this position
• Applicants are required to read, write, and speak the following languages English

Description

In this role, you will support the system administration of Human Resources customer support ticketing system, Oracle Service Cloud. This is a key role in our team that will design, develop, and implement creative solutions to improve system functionality, the customer support experience, and operational excellence. You will analyze complex, confidential, and time‑sensitive data. You will be looking for system problem trends, and seeking opportunities for process and system improvement.

You will need to collaborate across multiple business functions, as well as globally to ensure team success. Other primary responsibilities will include data analysis, training and executive presentations and updates, project management, and customer service. You will have the opportunity to work and collaborate globally, standardizing, simplifying and automating HR operational processes and services.

This role is located in our Rocklin, CA office and the team works onsite 4 days/week.

Responsibilities

Please note:
The HR Services teams works a hybrid schedule and the team is in the office in Rocklin, CA on Tuesdays, Wednesdays and Thursdays each week. Only candidates local to the Rocklin, CA area will be considered.

• You will partner with management and other key collaborators to process complex, confidential, and time sensitive data
• You will make recommendations, participate in UAT testing, implement systems and process improvements
• You will drive tasks to completion
• You will contribute independently on a variety of processes, with some assistance and normally receive general instructions on routine work
• You will work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
• You exercise judgment within defined procedures and practices to determine appropriate action
• You will develop professional expertise, and apply company policies and procedures to resolve a variety of issues
• You will assist others using your own expertise
• You will perform additional related tasks and duties as needed

#LI-VC7

• You possess process improvement, training, communication and project management skills
• You have excellent problem solving, critical thinking, and analytical skills
• You are comfortable with full Microsoft Office suite, HCM, and other Oracle Cloud applications
• You have a high attention to detail and the patience to pursue data anomalies that most of us miss
• You have strong internal client‑facing skills with a flexible communication style and the ability to communicate complex concepts and analytics in a structured manner
• You are passionate about troubleshooting data issues to identify strategic solutions
• You believe that no jobs are too big; no problems are too complex
• You volunteer – for new experiences, learning opportunities and to help others
• You contribute and may lead process improvement ideas and innovation
• 3+ years of experience working in a data‑intensive environment, preferably in human resources, where data entry, record auditing and report generation are daily tasks of your role
• Bachelor’s degree strongly preferred.

Disclaimer:

Certain US customer or client‑facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only.

US:
Hiring Range in USD from $27.07 to $54.13 per hour; from: $56,300 to $112,600 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits…