Technical Training Specialist

Why Work at SMA America

At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy.

But we’re not just transforming power — we’re empowering people.

We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.

Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you.

The Technical Training Specialist balances time between training new and current employees on equipment and preparing them for work in the field. The Technical Training Specialist is responsible for creating and presenting training materials to both internal and external customers as determined by business needs.

• Collaborates with department manager to develop new training materials as needed to best serve customer needs and changes in product lines. Focus areas may include PPS Solar Academy, PPS preventative maintenance and fault analysis, and PPS first-level diagnostics and repair.
• Serves as the principal trainer during training events, with support from other departments as needed.
• Assists with scheduling of all company-sponsored training events, including in-house, regional, customer site, and special training events.
• Distributes and collects customer feedback surveys, and utilizes feedback to suggest improvements to future training materials and events.
• Reviews company policies regarding training events and makes recommendations to the management team when new policies, or changes to existing policies are needed.
• Examines existing training modalities and assists in the development of new modalities that could improve the effectiveness of the training function.
• Other duties as may be required or assigned.

• Education:
  
  A bachelor’s degree in relevant area (electrical engineering, business, or education) is required or combination of relevant education and experience.
• At least 2 years of experience in a training role is required.
• Experience in electronics or a related technical field is preferred.
• This position requires some (10-20%) overnight travel

• Friendly and customer minded
• Self-confident
• Enjoys working in a team
• Ability to work independently with little or no supervision
• Accustomed to making independent decisions/judgments about work priorities
• Ability to manage execution and prioritize multiple projects
• Ability to manage details without losing sight of the bigger picture
• Ability to analyze and solve problems quickly and effectively
• Working knowledge and proficiency with NFPA-70E-2012 and NEC-2011.
• Working knowledge of OSHA and other state and federal guidelines.
• Excellent communication skills, both written and verbal, are required.
• Excellent presentation skills.
• Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.
• Ability to teach, mentor and lead.
• Ability to analyze and solve problems effectively.
• Ability to respond quickly and effectively under pressure and deadlines.
• This position requires some domestic travel and international travel (10-20%).
• This position requires the trainer to be in office a majority (Generally 3 out of 4 weeks) of their time.

• Pay Range: $82,000 - $108,000, annually, dependent upon experience
• Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
• Dedicated Hybrid
  
  Schedule:
  
  In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays
• 401(k) plan with company match
• Opportunities for professional development and training
• Inclusive, collaborative, and innovative work environment