Network Support Specialist
Job in
Rocklin, Placer County, California, 95765, USA
Listing for:
Sierra College
Full Time, Seasonal/Temporary
position
Listed on 2025-12-22
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, Network Administrator
Salary/Wage Range or Industry Benchmark: 42.24 USD Hourly
USD
42.24
HOUR
Job Description & How to Apply Below
Network Support Specialist
Salary: $42.24 Hourly
Job Type: Full-Time
Job Number:
Closing: 1/19/2026 11:59 PM Pacific
Location: Rocklin, CA
Division: Student Services
Description
Under general supervision from assigned manager, ensures the continuous and efficient operation of District network and connected equipment; installs, maintains, and networks components across District locations; provides technical support for District devices and software; configures networked computer workstations and related equipment and software; maintains and monitors network security for workstations and servers; coordinates the operation of instructional computer labs and classrooms;
plans, designs, and maintains complex systems and networks, including instructional technologies; and serves as a technical advisor to District staff.
Responsibilities
Installs, configures, tests, upgrades, patches, and maintains networking components, computers, and peripherals, including servers, printers, software, Windows and Apple devices and operating systems, ensuring workstations comply with current license and copyright laws.Installs and configures computer and network related upgrades and enhancements; replaces or repairs equipment; coordinates and communicates system changes with appropriate District staff; performs installation for additions, moves, and changes to locations.Responds to computer system emergency situations, including service interruption, system failures, power outages, cyber issues, and damaged media and hardware; troubleshoots network hardware and operations problems; performs backup and recovery operations.Documents steps and actions taken during troubleshooting process; logs technical issues with District's work order tracking system; schedules and prioritizes work orders and service tickets; reviews work order and service ticket resolutions for completeness and accuracy; participates in coordinating project tasks and work sequences; monitors and prepares reports of project status; leads and participates in technical projects.Analyzes equipment problems using diagnostic and testing devices; troubleshoots and diagnoses complex network problems, including network or internet access, email, and server connectivity; tests and resolves operating systems and workstations for potential viruses, spyware, adware, or other security problems.Maximizes service quality and productivity using Mobile Device Management (MDM) tools and cloud-based desktop support; uses endpoint compliance reporting and monitoring to identify vulnerabilities; provides cloud service software deployment, security updates, and OS updates.Configures end users network accounts onto local network-connected devices; sets up related, dedicated servers to communicate on a network; configures user preferences on individual workstations, including user and email profiles, special application requirements, printers, and peripheral configurations.Provides remote support for District owned devices.Deploys and manages internet and intranet virtual desktop infrastructure and virtual applications to maximize service quality and productivity for employees and students while providing a secure and equitable experience.Participates in the administration of the District's network servers, including VLANs, firewalls, switches, and routers; configures and corrects system parameters, directory structures, security, and software; tests existing systems for potential viruses and security problems; assigns and maintains network addresses; provides end level resolution to computer and network related issues.Installs cables, including ethernet, fiber optics, conduits, wire molds, cable racks, and trays to meet ANSI/EIA/TIA industry standards; makes cable connections on blocks, jacks, and terminals; makes cross connections, tags, or marks cable designation strips, blocks, and jacks; installs and sets data lines.Troubleshoots, repairs, and maintains electronic media equipment and systems; provides support for broadcast equipment users.Develops and maintains documentation on network infrastructure, applicable system blueprints and schematics, equipment installation…
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