Transportation Coordinator

Overview

Provide front-line support to the Transportation Analysts and Transportation Manager by performing shipment track and trace, shipment monitoring, gathering in-transit reports, and dealing with straightforward shipment problems. The Transportation Coordinator performs some system maintenance to ensure rates and transit times are accurate. The Transportation Coordinator also interfaces directly and often with internal stakeholders, external customers, and carriers.

• Enter shipments into Transportation Management System (TMS).
• Track & trace shipments in transit; address problems that occur.
• Maintain a record of items transported from one place to another.
• Maintain a report on specified delivery time and any applicable delays in delivery.
• Act as a liaison between the clients and the transport company to ensure smooth functioning of the work.
• Provide rate quotes.
• Support maintenance of TMS.
• Support customs related activities as needed.
• Other duties as assigned by supervisor and/or manager.

• High school diploma or GED required.
• 1-2 years' experience in a coordination role, or administrative role, with transportation department experience preferred.

• MS Office emphasis in Excel, Access, Power Point. Some experience with SAP or a Transportation Management System desirable.
• Must be flexible; experience working independently and in a team-oriented, collaborative environment with a results-oriented work ethic is essential.
• Ability to effectively prioritize and execute multiple tasks in a high-pressure environment is crucial.
• Strong written and oral communication skills with a customer service focus.
• Creative thinking, problem solving, and organizational skills.
• Highly motivated self-starter with strong time management skills.

• Salary Range: $23.07 - $28.13 per hour, depending on experience and qualifications.
• Comprehensive benefits including health, dental and vision coverage (including $0 premium options).
• 401(k) plan with company match.
• Dedicated Hybrid
  
  Schedule:
  
  In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays.
• Opportunities for professional development and training.
• Inclusive, collaborative, and innovative work environment.

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex, gender identity, religion, marital status, age, national origin or ancestry, physical or mental disability, veteran’s status, sexual orientation, or any other consideration made unlawful by law. SMA will reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship.

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