Early Childhood Center Office Administrator

Why this role matters:

The Early Childhood Center Office Administrator is central to the smooth day-to-day operation of the Bender ECC. Working closely with the ECC Director and leadership team, the Office Administrator is responsible for key administrative systems that support children, families, and educators. This position combines organization, customer service, scheduling, data management, and school operations in a fast-paced, relationship-centered environment.

The successful candidate is someone who enjoys keeping many moving pieces organized, communicates warmly and professionally, takes initiative, and creates reliable systems that allow school leaders and educators to focus on children, families, and teaching.

Core Responsibilities:

Teacher Scheduling and Daily Staffing:

Manage all aspects of daily teacher scheduling for the ECC, including maintaining staff schedules, coordinating planned absences and coverage, and making day-to-day schedule adjustments as needed.

Coordinate substitute coverage and work with ECC leadership to ensure classrooms are appropriately staffed throughout the day.

Maintain clear, accurate, and up-to-date staffing schedules, and communicate schedule changes to staff and leadership in a timely manner.

Salesforce and Enrollment Administration:

Serve as the primary ECC administrator for Salesforce and maintain accurate student and family information within the system.

Process registrations, program changes, withdrawals, and class assignments, and support ECC leadership with enrollment tracking and reporting.

Assist families with routine registration and program questions, and coordinate with other Bender JCC departments when system or account support is needed.

Family Paperwork and Student Records:

Own the collection, organization, and tracking of required family paperwork, and maintain accurate and confidential student files; ensure required records are readily available and up to date.

Maintain class lists, contact lists, attendance information, and other administrative records across Salesforce, Brightwheel, shared drives, and other ECC systems.

Office and School Administration:

Serve as a welcoming and responsive first point of contact for ECC families, prospective families, staff, and visitors; answer routine questions and connect individuals with the appropriate ECC leader when needed.

Provide administrative support to the ECC Director and leadership team, and teachers

Maintain ECC calendars and coordinate administrative logistics for meetings, professional development, enrichments, school events, and other program activities.

Maintain staff administrative records and required licensing documents, and assist leadership with tracking outstanding requirements.

Manage office and school supply inventory, and coordinate purchasing of routinely needed materials, including office supplies, classroom materials, groceries, and first aid supplies, in accordance with Bender JCC procedures.

Prepare routine invoices, reimbursement requests, purchase documentation, and related paperwork for submission to Accounting.

Assist with arrival, dismissal, special events, and other ECC operational needs during particularly busy periods.

Maintain confidentiality regarding children, families, and staff and handle sensitive information with discretion.

About the Bender JCC:

The Bender Jewish Community Center in Rockville, Maryland is a premier community center at the heart of Jewish life in Montgomery County, operating a full-scale health and fitness center, early childhood center, day camp, and a variety of education and arts programs.

We create a welcoming and inclusive environment, connecting the people of our Jewish community with each other, Israel, and the broader community. We inspire individuals of all ages and backgrounds to enhance their social, physical, intellectual, and spiritual well-being through programs of excellence rooted in Jewish values.

The Bender JCC embraces and welcomes the diversity of our community and encourages everyone to seek meaning and fulfillment by participating in our rich programming inspired by our Jewish heritage. We open our doors to everyone and strive to create a community in which all people feel welcomed and valued.

Qualifications You are:

Highly organized. You can manage multiple priorities, maintain accurate records, and follow tasks through to completion.

Detail-oriented and dependable. You notice the small things, create reliable systems, and understand that accuracy matters.

Warm and…