Member Success & Relations Lead
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
The American Speech-Language-Hearing Association (ASHA) is seeking a Customer Relations Manager to serve as a frontline contact center representative. You will provide courteous, knowledgeable service to ASHA's members, consumers, and constituents across phone, email, and chat channels.
You will handle inquiries about membership, certifications, and products, process orders, and support online services, while maintaining broad organizational knowledge and teamwork with National Office staff.
The Member Success & Relations Lead position in the Marketing & Media, Sales field is open for applications.
We are currently recruiting a Member Success & Relations Lead for our team in Rockville, MD, United States.
This is a great opening to take on the Member Success & Relations Lead role at The American Speech-Language-Hearing Association (ASHA).
As a Member Success & Relations Lead, you will play an important part at The American Speech-Language-Hearing Association (ASHA) in Rockville, MD, United States.
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