Member Experience Specialist — Multichannel
Listed on 2026-10-16
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
American Speech-Language-Hearing Association is seeking a Customer Relations Manager to serve as frontline support for members, consumers, and constituents. You will provide courteous, knowledgeable service across phone, email and chat, guiding members through ASHA’s programs, products and services and handling memberships, orders, and renewals.
The role emphasizes empathy, teamwork, and clear communication, with multi-channel engagement and occasional travel to conventions.
Our group is growing, and we are hiring a Member Experience Specialist — Multichannel Support in Rockville, MD, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Member Experience Specialist — Multichannel Support role in the description above.
We appreciate your interest in this position.
Join ASHA Special Interest Group and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).