Administrative Processing Specialist

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This range is provided by ROCS Grad Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$24.00/hr - $36.00/hr

We represent a growing union that provides our members with competitive benefits and powerful resources to help advance their careers. Our workplace is collaborative, professional, and offers opportunities for growth and advancement. The Benefits Processing Specialist role is ideal for individuals with a background in banking, finance, accounting, or data entry who enjoy working with numbers, reconciling information, and ensuring accuracy in benefit and payment processing.

• Process and reconcile member benefit transactions, applications, eligibility waivers, and financial adjustments.
• Accurately calculate benefits, tax with holdings, and payment amounts.
• Review and update member financial records, including address changes, tax forms, and direct deposit account updates.
• Respond to incoming calls and emails regarding benefit, payment, and account inquiries.
• Research payroll reports, contribution records, and participant files to resolve discrepancies.
• Maintain detailed records, reports, and documentation to ensure compliance and auditing accuracy.
• Collaborate with internal departments to verify financial data and ensure timely processing.
• Support ongoing process improvements to enhance accuracy and efficiency.
• Other duties as assigned.

• Previous experience in banking, finance, accounting, or high‑volume data entry strongly preferred.
• Demonstrated ability to perform accurate calculations and reconcile detailed information.
• Strong attention to detail, accuracy, and organizational skills.
• Proficiency with computer systems, spreadsheets, and data entry.
• Excellent written and verbal communication skills.
• Professional demeanor and ability to handle confidential financial information with discretion.
• Customer service or client‑facing experience in a financial services setting is a plus.

• Associate

• Full‑time

• Administrative
• Finance
• and Accounting/Auditing

• Staffing and Recruiting
• and Non‑profit Organizations