Python Developer​/Support Engineer; Hybrid – Rockville, MD​/Tysons, VA

Talent Acquisition Lead @ Unisys India | Internet Recruiting

Location:
Hybrid – Rockville, MD or Tysons, VA (3 days onsite per week) #TS-9035

• Our client, an AWS partnered analytics organization, owns the world’s largest financial data store and runs continuous analytics on global stock data movement with the goal of being ahead of potential bad actors in the market. Highlights:
• We own the world’s largest financial store (37 petabytes and growing) and look at 155+ billion financial transactions daily— more than Twitter, Visa®, Pay Pal and Facebook combined.
• Leading Innovator in Machine Learning/AI, Big Data, AWS, trading algorithms
• AWS- select Partner: forging one of the biggest and most unique partnerships formed with AWS.
• Deep culture of internal upskilling
• Named 2020 #1 best place to work for US organizations with up to 5k employees.

We are seeking a Python Developer / Support Engineer for a hybrid role supporting an innovative GenAI platform used by 5,000+ internal users. This role blends hands‑on development, advanced troubleshooting, and user‑facing support within a complex AWS environment.

If you enjoy solving challenging problems, digging through logs, and working closely with users while also contributing to test automation and tactical development—this role is for you.

You will serve as the bridge between our GenAI platform and its user base—providing second‑level technical support, investigating issues across logs and cloud services, implementing bug fixes, and improving automated testing. The work is a mix of proactive support engineering and reactive issue resolution.

• 5+ years of Python development
• Postgre
  
  SQL / relational database experience (no modeling required)
• Testing familiarity (pytest or similar frameworks)
• Log analysis across Splunk and Cloud Watch

These are extremely important for the hiring manager:

• Excellent communication with both technical and non-technical users
• Empathy and patience—this role works directly with a large internal user base
• Strong problem‑solving with a “detective mindset”
• Curiosity and willingness to investigate complex issues
• Humility — no egos, strong team mindset

• Experience with AWS Bedrock
• GenAI or LLM‑related knowledge
• VueJS (light exposure is fine)
• Background in financial, regulatory, or government environments

• Troubleshoot and resolve complex user issues across AWS services
• Analyze logs (Splunk, Cloud Watch) to identify root causes
• Implement bug fixes and contribute to tactical development
• Design and maintain test strategies and automation
• Execute both manual and automated tests
• Collaborate closely with engineering and product teams
• Improve system reliability and user experience

You will be working on a cutting‑edge GenAI solution with deep technical complexity—far beyond typical support work. If you love digging into logs, understanding how distributed systems behave, and helping users succeed while also improving software quality, you'll thrive here.

Mid‑Senior level

Full‑time

Finance

Information Services