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Tier 1-2 Help Desk & IT Support Technician - Secret Clearance

Job in Rockville, Montgomery County, Maryland, 20849, USA
Listing for: Paycom
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 62000 - 68000 USD Yearly USD 62000.00 68000.00 YEAR
Job Description & How to Apply Below

Paycom is seeking a Help Desk / Customer Support Technician (Tier 1-2) at Aberdeen Proving Ground, MD 21005. The role requires U.S. citizenship and an Active Secret clearance, with interim Secret before starting.

You will provide Tier 1–2 IT customer support at ATEC HQ, ATC, OEC, and WSMR and meet government SLAs for response and resolution. Responsibilities include logging and tracking requests in the government trouble ticket system, diagnosing hardware/software issues, and issuing CAC PINs.

As a Tier 1-2 Help Desk & IT Support Technician
- Secret Clearance, you will play an important part at Paycom in MD, United States.

The following position is for a Tier 1-2 Help Desk & IT Support Technician
- Secret Clearance with Paycom.

Our group is growing, and we are hiring a Tier 1-2 Help Desk & IT Support Technician
- Secret Clearance in MD, United States.

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