Project Program Mgmt. Specialist Advisor

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Project Program Mgmt. Specialist Advisor to join our team in Rockville, Maryland (US-MD), United States (US).

Job Summary:

The Service Now Project Manager is responsible for planning, executing, and overseeing complex Service Now initiatives within a Federal enterprise environment. This role manages high-visibility projects involving platform enhancements, new module implementations, integrations, and process modernization efforts.

The Project Manager III ensures delivery outcomes align with contractual requirements, technical standards, and customer expectations. This position requires demonstrated experience managing large-scale Service Now projects of similar scope, duration, dollar value, and complexity within Federal environments.

Job Duties:

Lead full lifecycle management of complex Service Now projects from initiation through deployment.

Develop and manage project plans, schedules, milestones, and resource allocations.

Manage scope, schedule, cost, and quality in alignment with contractual requirements.

Coordinate cross-functional technical teams across development, architecture, and operations.

Oversee Service Now configuration, customization, and integrations across enterprise modules.

Ensure adherence to best practices in Service Now development, ITSM configuration, and front-end modernization using JavaScript and React.

Identify and mitigate technical and operational risks.

Provide status reporting and executive-level briefings to Government stakeholders.

Basic Qualifications:

Bachelor's degree

An additional four (4) years of work experience can be substituted for a bachelor’s degree.

Minimum 10 years of IT project management experience, Minimum 5 years of experience managing Service Now projects.

Minimum 5 years of experience with Service Now platform and/or certified in Service Now Application Development and ITSM development. Minimum 5 years of experience leading enterprise IT projects of similar scope and complexity in a Federal environment.

Ability to obtain a Public Trust Clearance.

Preferred Qualifications:

Masters degree

Service

Now Certified Application Developer or Implementation Specialist certification.

Experience with modern JavaScript and React front-end development.

ITIL certification.

Experience managing complex integrations within regulated enterprise environments.

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $112,942 - $188,238. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in…