Help Desk Technician — Desktop & VIP
Listed on 2026-10-08
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
MELE Associates, Inc. seeks a motivated Help Desk Technician to deliver Tier I/II support for on-site and remote personnel in Rockville, MD. You will act as the main contact via phone, email, and messaging, ensuring timely issue resolution within SLAs and high service quality.
The role covers incident management, ticket lifecycle, VIP support, and contributing to IT modernization projects. Strong communication and a customer-focused mindset are essential.
We have an opening for a Help Desk Technician — Desktop & VIP Support in Rockville, MD, United States within IT & Technology, Other.
This role, Help Desk Technician — Desktop & VIP Support at Mele Associates, Inc, could be your next opportunity.
Are you ready to take on the Help Desk Technician — Desktop & VIP Support role at Mele Associates, Inc?
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