Tier 2 Desktop Support Technician — Windows & Mac
Listed on 2026-10-09
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IT/Tech
Desktop Support, IT Support, HelpDesk/Support
AAC Inc. is seeking a skilled Desktop Support Technician in Maryland to deliver Tier 2 support for Windows and MacOS environments, Office 365, and peripherals. You will image, deploy, and refresh workstations, manage accounts, and document incidents in Service Now to ensure smooth operations.
Strong communication and customer service skills are essential, along with the ability to work independently and within a team. Familiarity with ITIL and potential certifications is a plus.
Are you ready to take on the Tier 2 Desktop Support Technician — Windows & Mac role at AAC?
The position is based in MD, United States.
This opportunity is part of our work in IT & Technology, Other.
The advertised compensation is 60.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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