Senior Director, Expert Volunteer Operations

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,100 talented professionals across five global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

This is a leadership role in Documentary Standards and Compendial Policy (DSCP) reporting to the Senior Vice President, DSCP. The Senior Director, Expert Volunteer Operations manages Expert Volunteer Operations, a set of complex functions related to USP’s standards-setting processes, policies, approvals, communications, and improvements. The Senior Director is responsible for critical functions including Expert Volunteer Engagement, Expert Committee Management, and Standards of Conduct Program.

This position plays a leadership role for management of expert committee and volunteer activities, including transformation and continuous improvement of processes and policies. The incumbent also initiates, supports, and leads, as appropriate, related cross-divisional compendial activities related to USP COE Rules and Procedures. The incumbent interfaces with all parts and levels of the organization to fulfill their responsibilities including the Chief Science Office/Chair to the Counsel of Experts, DSCP Leadership Team, GSSD, GEA, and legal.

The Senior Director will utilize leadership, influence, operational experience, regulatory knowledge, and communication abilities to identify and drive change related to USP’s mission and the science vision.

As part of our mission to advance rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, operational excellence, and risk-based decision-making to ensure the development and utilization of globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

• Lead critical areas including the expert volunteer processes, standards of conduct, and expert committee managers. Enhance the experience of our volunteers while managing the process to ensure the integrity of the USP standard-setting process.
• Provide leadership to functions that support the…