Loan Officer Associate

Loan Officer Associate

At SFMC Home Lending, our unique values serve as a compass for our actions and are the foundation of our culture. We promote innovation and are purposefully dynamic in our growth processes.

• Following up on leads for potential borrowers
• Assisting the Loan Officer in pre-qualifying potential borrowers
• Coordinating receipt of a complete and accurate loan application package
• Communicating effectively and quickly to all parties, both internally and externally, about timelines and expectations to ensure all loans close on time
• Following up with borrowers for items needed for loan submission
• Execution of disclosures and submission of loan file for processing
• Managing the Loan Officer(s) calendar, including follow-up, appointment setting and time blocking as appropriate
• Managing the CRM, including follow-ups with warm leads and closed loans
• Pipeline management, including scheduled pipeline reviews, daily tracking and weekly status calls to customers
• Utilization of designated sales tools and reporting methods

• Texas NMLS License is required
• Weekend Availability required
• High School diploma or equivalent
• 3+ years of mortgage experience or related position
• Knowledge and understanding of the lending process, federal and state law, and various loan products and guidelines

• Excellent customer service skills
• Self-motivated with the ability to work independently with minimal supervision
• Strong written and oral communication skills, including interpersonal skills
• Attention to detail
• Ability to adhere to established processes and checklists
• Problem solving and conflict resolution skills
• Ability to multitask and manage one's time under pressure in a high volume environment
• Flexibility and adaptability in a fluid and rapidly changing environment
• PC skills, including MS Office products and other software
• High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information
• Sales aptitude

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Work From Home and Office
• Wellness Resources

• Seniority level: Associate
• Employment type: Full-time
• Industry: IT Services and IT Consulting