Account Manager

Overview

Interstate Wire Co. is seeking a driven and dedicated Account Manager to support the outside sales team. The inside sales focused position will devise and deliver sales activity plans including territory and strategic planning and internal and external customer engagement. Ideal candidate will be detail oriented, display a “customer first” mentality, and effectively work cross-functionally within the organization to ensure the needs and expectations of the customer are met.

The position will report to the Sales Manager to ensure alignment with objectives and customer care. This position is in office, located in Rockwall, TX.

• Work effectively with individuals at all levels of the organization.
• Strategically quote to meet and exceed sales targets by maximizing market share and profits.
• Drive client engagement and manage customer relations.
• Ability to multi-task while maintaining accurate sales and pipeline data.
• Adapt to ever changing market expectations and objectives.
• Work closely with Outside Sales Territory Account Managers to ensure customer requirements and expectations are clearly defined, understood and achieved.
• Monitor sales trends and develop corresponding action plans/recommendations to leadership.
• Demonstrate a desire to learn about our products and product application, seeking out opportunities to learn.
• Occasionally attend trade shows and network as needed to promote our products and stay up-to-date with competitive trends.
• Perform needs assessment to identify and leverage differentiation and opportunities to uncover potential business prospects.
• Build relationships with relevant industry organizations (e.g., suppliers, customers, manufacturers of complementary products).
• Process customer material returns to ensure proper credit/exchange is handled as well as root cause analysis with corrective actions to prevent recurrence.
• Oversee customer account management, including quoting, daily support of the order entry process, set up new customer accounts, sending out customer price sheets, etc.
• Forecasting:
  Assist Sales in gathering/updating/maintaining forecast from customers.
• Perform other duties as assigned.

• High school diploma or GED required.
• A self-motivated, adaptable go-getter attitude.
• Strong prioritization and problem-solving skills.
• High attention to detail.
• Logistics coordination knowledge preferred.
• Experience with CRM systems.
• Ability to speak Spanish a plus!

• We are American Owned and Operated!
• In the last 2 years, Interstate Wire Co. has doubled in size.
• Excellent medical, dental and vision coverage.
• We offer 401(k) match and profit sharing.
• Committed to becoming a Great Place to Work-Certified.

Interstate Wire Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, age, national origin, genetic information, disability, veteran status, or any other characteristic protected by federal, state or local law. Successful candidates will be required to successfully pass drug screening and background checks.

• Seniority level:
  Associate
• Employment type:
  
  Full-time
• Job function:
  Sales and Customer Service
• Industries:
  Wholesale, Electric Power Transmission, Control, and Distribution, and Wholesale Appliances, Electrical, and Electronics

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