Outreach Care Specialist

Anticipated End Date:

Position Title:

Job Description:

Job Description

Location:
Virtual
:
This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Alternate locations may be considered if candidatesresidewithin a commuting distance from an office

This position will have a schedule of 8:30am-5pm EST.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unlessaccommodationis granted as required by law.

The Outreach Care Specialist supports various initiatives related to the Rural Health Transformation Grant.

Promotes coordination and integration of family-centered care to ensure participation and involvement of family and/or caregivers.

Supports the development of family/caregiver Project ECHO sessions as it relates to identified needs.

This role will help ensure identification and outreach to traditional and nontraditional community settings where families gather.

This role will promote culturally responsive and inclusive engagement strategies as well as development of trusted connections to increase family participation and access to services.

Responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.

• Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
• Assesses member compliance with medical treatment plans via telephone or through on-site visits.
• Identifies barriers to plan compliance and coordinates resolutions. Identifies opportunities that impact quality goals and recommends process improvements. Recomm