Chief People Officer

About The Connecticut Housing Finance Authority

Connecticut Housing Finance Authority ("CHFA") is a self‑funded, quasi‑public organization. Its mission is to alleviate the shortage of housing for low‑ and moderate‑income families and persons in the state of Connecticut and, where appropriate, to promote or maintain the economic development of the State through employer‑assisted housing efforts.

CHFA is a mission‑driven leader in creating affordable housing opportunities for families and individuals in Connecticut. We believe in the power of the diverse and inclusive communities we serve and provide a challenging, progressive, and supportive environment that encourages and promotes employee development.

We offer competitive salaries; tuition reimbursement; 457 deferred compensation; state‑sponsored pension plan; comprehensive health, dental, life, and disability plan; paid vacation, sick, and holidays; hybrid work schedule; ongoing training; career development; and—if qualified—employee may be eligible for student loan forgiveness under the Federal Loan assistance program.

The Chief People Officer (CPO) is a dynamic leader responsible for developing and implementing the overall human resources strategy in support of CHFA's mission and strategic goals. This position is critical in leading talent management, organizational development, and the creation of a work environment that cultivates creativity and service. The CPO oversees all aspects of employee management and growth, from recruitment and onboarding to employee engagement and development, embracing strategic planning and leadership development while ensuring human resources operations are well executed and compliant with state and federal employment law.

As a member of the executive leadership team, the CPO focuses on strategies that promote the growth and long‑term success of the organization.

Receives direction from the CEO, Executive Director, or her designee.

Supervises the work of staff in Human Resources, Organizational Development, Employee Training, and Engagement.

• Serve as a member of the executive leadership team, leading the organization’s people strategy, especially regarding current and future talent needs and succession planning.
• Develop and implement human resources initiatives that support the organization’s strategic plan.
• Spearhead thoughtful and innovative programs and practices that support the full lifecycle of employment—recruitment, retention, employee development, and engagement.
• Manage the talent acquisition process, including recruitment and interviewing for managerial, exempt, and professional roles, collaborating with departmental managers and executive leadership to understand skills and competencies required.
• Develop and maintain CHFA’s compensation plan, analyzing trends and proposing competitive programs to attract and retain top talent; design and implement overall format and procedures including job evaluation, data analysis, and wage surveys.
• Design, implement, and maintain performance management processes with measurable goal setting.
• Consult with executive leadership and supervisors on human resources issues, including performance assessments, progressive accountability, and employee counseling.
• Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines, and by communicating and enforcing organization values.
• Create comprehensive training and development programs, including onboarding, performance evaluation, remediation plans, ongoing training, career development, and organizational process improvements.
• Foster a culture of engagement and empowerment that values diversity, equity, and inclusion while demonstrating fair and consistent management practices.
• Maintain and update CHFA’s affirmative action and equal employment opportunity policy.
• Provide support and guidance to management and others on complex, specialized, and sensitive questions or issues, including reason‑able accommodations, investigations of wrongdoing, and terminations.
• Manage and…