Senior Claims Specialist, General Liability

Senior Claims Specialist, General Liability

Zurich is seeking an individual interested in growing their claims career with our General Liability team.

As a GL Senior Claims Specialist on our IPZ (international Program) team you will work with a team of claims professionals with diverse experiences and backgrounds. This environment will support your development as you hone your technical skill set in GL policy interpretation and coverage analysis to resolve your claims effectively. At this level, you will handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled most efficiently and effectively while delivering a customer‑centric claims service.

You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer‑centric claims experience.

This position will work from one of the following office locations:
Parsippany, NJ;
Rocky Hill, CT;
Atlanta, GA;
Schaumburg, IL;
Maitland, FL; or New York, NY.

• Bachelor’s Degree and 6 or more years of experience in the Claims and/or Litigation Management area OR
• High School Diploma Equivalent and 8 or more years of experience in the Claims and/or Litigation Management area OR
• Juris Doctor and 2 or more years of experience in the Claims and/or Litigation Management area OR
• Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/or Litigation Management area OR
• Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/or Litigation Management area AND
• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience
• Knowledge of insurance regulations, markets, and products

• 8+ years of experience handling commercial general liability claims within the area that includes litigated and severity bodily injury and PD claims
• 8+ years of experience with litigation management
• 8+ construction experience handling Bodily Injury and Property Damage OCIP/CCIP wrap up policies
• Currently hold an active adjuster license
• Experience collaborating across work groups to develop and maintain strong relationships
• Understands claims adjustment process and possesses the ability to determine scope/exposure for losses
• Understands the use of vendors and how litigation strategies are developed
• Understands and applies financial and actuarial/reserving concepts.
• Familiarity with negotiation strategies and experience in suggesting alternative approaches
• Negotiation skills
• Organizational and time management skills
• MS Office
• Customer service experience
• Strong analytical, critical thinking, and problem‑solving skills
• Strong verbal and written communication skills

Compensation for roles at Zurich varies depending on a wide array of factors. The starting salary range for this position is $72,800.00 – $. Other rewards may include short‑term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033. As a condition of employment at Zurich, employees must adhere to any COVID‑related health and safety protocols in place at that time. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status.

EOE disability/vet.

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