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Impactful Call Center Specialist – Referrals

Job in Rocky Hill, Hartford County, Connecticut, 06067, USA
Listing for: United Way of Connecticut, Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Social Work
    Community Support Services
Salary/Wage Range or Industry Benchmark: 24000 - 34000 USD Yearly USD 24000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Impactful Call Center Specialist – Housing Referrals

United Way of Connecticut, Inc. in Rocky Hill, CT is seeking a |211 Contact Center Specialist – Information & Referral/Housing for the third shift. You will answer calls, chats and emails from people seeking support and provide confident, accurate referrals to housing, utilities, food, healthcare and more.

After training, the hybrid schedule offers 4 remote days and 1 in-office day. The role emphasizes compassionate, confidential support; you will research needs, document interactions, and

Step into the Impactful Call Center Specialist – Housing Referrals role at United Way of Connecticut, Inc. in Rocky Hill, CT, United States and grow with us.

The position is based in Rocky Hill, CT, United States.

This opportunity is part of our work in Sales, Other.

The advertised compensation is 24.000 - 34.000.

We aim to respond to suitable candidates as soon as possible.

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