DMV - Admin Specialist - LISR

About Us It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

This is an anticipated vacancy. The Liability Insurance Safety Administrative Specialist is responsible for determining whether driving privileges should be suspended for Failing to Deposit Security with the Division following a motor vehicle accident. The selected candidate will be required to process suspension requests and releases from customers, subrogation and insurance companies, attorneys, and the local, district, and federal court system.

The Liability Insurance Safety Administrative Specialist will provide customer service on vehicle registration as well as driver license issues. The selected candidate will need to obtain working knowledge of the laws, rules, and regulations related to driving privileges and registration. The selected candidate will also need to demonstrate effective processing, decision making, and verbal and written communication skills.

• Experience providing customer service by phone and in person, including explaining policies and procedures to a diverse clientele.
• Proficiency with Microsoft Office applications (Outlook, Excel, Word) and experience analyzing, interpreting, and maintaining data and reports.
• Demonstrated ability to multitask effectively between phone and computer systems.

Salary Grade and Salary Range: NC08 - $39,244 - $68,679

• Experience explaining policies and procedures to a diverse clientele, both in person and over the telephone.
• Working knowledge of Microsoft Office applications (Outlook, Excel, Word).
• Experience analyzing, interpreting, and maintaining reports and/or data.
• Demonstrated ability to multitask effectively between phone and computer systems.
• Experience maintaining professional relationships with internal and external stakeholders.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;

or equivalent combination of education and experience.

In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:
Tameka Wanete Lynch Email: DOT-Workday Job Recruitment  North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger…