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Member Services Associate: Phone & Digital

Job in Rocky Mount, Nash County, North Carolina, 27815, USA
Listing for: State Employees' Credit Union
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Member Services Associate: Phone & Digital Support

State Employees' Credit Union in Rocky Mount, NC is hiring a MSS Associate Member Services Representative. This entry-level role delivers member services by phone and digital channels, assisting with account services, new deposits, card services, and digital channel support.

The position includes comprehensive training and a progression plan with required modules, emphasizing confidentiality, security procedures, and knowledge of SECU products and services.

The Member Services Associate:
Phone & Digital Support position in the Human Resources, Sales field is open for applications.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Member Services Associate:
Phone & Digital Support role in the description above.

We appreciate your interest in this position.

Join State Employees' Credit Union and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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