Medical Office Assistant Administrative - UNC Orthopedics at Nash

Medical Office Assistant Administrative - UNC Orthopedics at Nash

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Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

Performs patient check in and check out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills.

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and teamwork.

• High school diploma or general education degree (GED) required.

• No licensure or certification required.

• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

• Language
  
  Skills:
  
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence, speak effectively before groups of patients or employees of the organization.
• Mathematical
  
  Skills:
  
  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, and percent. Reasoning Ability:
  Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Handle problems with a few concrete variables in standardized situations.
• Computer
  
  Skills:
  
  Ability to enter and process data accurately.

Legal

Employer:

NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: UNC Orthopedics at Nash

Work Type:
Full Time

Standard Hours Per Week: 40.00

Salary Range: $15.40 - $21.95 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type:
Onsite

Work Schedule:

Day Job

Location of Job: US:

NC:

Rocky Mount

Exempt From Overtime:
No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.