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Front Desk & Guest Experience Supervisor

Job in Rocky Mount, Nash County, North Carolina, 27815, USA
Listing for: StepStone Hospitality
Full Time position
Listed on 2026-10-20
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below

Step Stone Hospitality is seeking a Front Desk Supervisor for the Residence Inn in Rocky Mount, NC. The role reports to the General Manager and focuses on delivering exceptional guest service while leading the front desk team.

You will oversee reservations, supervise day-to-day operations, and implement service-improvement initiatives to maximize occupancy and guest satisfaction. This position emphasizes leadership, operational excellence, and teamwork within a hospitality context.

Consider building your career as a Front Desk & Guest Experience Supervisor at Step Stone Hospitality.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Rocky Mount, NC, United States.

This opportunity is part of our work in Management & Operations, Other.

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