Executive Director - AL​/MC

Spring Arbor Senior Living - Rocky Mount, 1251 South Winstead Avenue, Rocky Mount, North Carolina, United States of America

Posted Tuesday, October 21, 2025 at 4:00 AM

At Spring Arbor Senior Living, we believe that every moment matters. Guided by our values of compassion, respect, integrity, and collaboration, we strive to provide a purposeful journey while celebrating life’s most meaningful moments. Our mission is to listen, care, inspire growth, and cherish every individual in a community where accountability, independence, and wellness are prioritized. With 35 locations across 9 states, we are dedicated to fostering an inclusive environment where both residents and team members thrive.

Join us and help make a difference every day!

35 Bed Assisted Living and 18 Bed Memory Care Community

Adult Care Home Administrator License Required

Lead and direct overall operations of the Community in accordance with residents’ and team members’ needs, state and federal regulations, and Spring Arbor policies and procedures. Maintain excellent service and meet and exceed the financial goals as described within the budgetary guidelines.

• Create and review the budget and maintain adherence
• Forecast monthly income and expenses
• Recruit, hire, counsel, and/or terminate team members when necessary and foster team member morale maintaining a high level of team spirit and cohesion
• Handle complaints and/or requests from team members, residents, family members, etc.
• Ensure that the community meets state regulations and requirements for resident care
• Responsible for cleanliness and maintenance of physical plant and grounds
• Maintain awareness of potential problems or concerns and deal with them promptly and appropriately
• Coordinate assessments and admissions
• Coach and assist management team in supervisory skills
• Manage daily operations in accordance with state guidelines. Executive Directors in North Carolina must understand and coordinate all related tasks associated with the Special Assistance Program

• Market the community to maintain the occupancy level and remain profitable
• Develop and implement quarterly marketing plan
• Maintain awareness of competitor’s operations and fee structure
• Present the community to prospective residents and families
• Host and attend community events and develop positive community relations
• Contribute to the community through affiliation with service organizations, non-profits, etc.
• Network with local professionals, particularly in health care to promote the community

• Complete in-service training per state guidelines
• Develop and maintain positive communication and relationships with residents and their family members
• Work with Regional Directors and corporate representatives to ensure consistency is maintained through the company
• Review care needs and adjust fee structure as needed
• Quality Assurance – conduct routine inspections of services being provided ensuring highest quality
• Perform other related duties as needed (e.g. administrative duties: answer emails, phone calls, etc.)

Directly supervises the management team and indirectly supervises all other positions in the community.

• Knowledge of effective supervisory and management practices, techniques, and methods
• Knowledge of OSHA, federal, state, and county safety regulations and implementation
• Knowledge of Microsoft Office (Outlook, Excel, Word, etc.)
• Basic accounting skills
• Professional appearance and demeanor
• Ability to establish effective working relationships with residents, co-workers, supervisors, and other individuals
• Dependable

Spring Arbor Senior Living is an Equal Opportunity Employer

Spring Arbor Management is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. It is the policy of Spring Arbor Senior Living to grant equal employment opportunities to all qualified persons without regard to race, color, creed, sex, religion, age, national origin, marital status, sexual orientation, citizenship, physical or mental disability that does not prohibit performance of essential job functions, veteran's status, or any other conditions or identifications against which discrimination is prohibited.

Spring Arbor Senior Living - Rocky Mount, 1251 South Winstead Avenue, Rocky Mount, North Carolina, United States of America