Hospice Director of Operations
Listed on 2026-01-18
-
Management
Healthcare Management -
Healthcare
Healthcare Administration, Healthcare Management
KEY BENEFITS:
• Flexible Spending Account
• Paid Orientation
• Health Savings Account
• Flexible Schedule
• Profit sharing
• Employee Assistance Program
• Retirement Plan
• Health Insurance, Vision Insurance, Dental Insurance, Life Insurance, Tuition Reimbursement program, Paid Time Off
Hospice Director of Operations
JOB PURPOSE:
To administer the day to day operations of the programs and implement the policies of the Governing Body
KEY RESPONSIBILITIES:
1. Implements partner relations practices necessary to establish a positive company-partner relationship and promote a high level of partner morale.
2. Keeps supervisor informed of daily activities and issues. Proposes solutions to all issues.
3. Must get along with co-workers; maintain effective relationships with management staff, employees, and the general public.
4. Organizes the agency in accordance with the laws and regulations pertaining to the operation of a hospice in the state where the agency is licensed.
5. Organizes and directs the agency’s ongoing functions; maintains liaison among the Governing Body, the group
of Professional Personnel and the staff.
6. Establishes administrative procedures and maintains records to provide the Executive Committee, the Board of
Directors, and outside agencies with current information required for operational decisions.
7. Facilitates system for communication among the hospice staff, hospice care team, and patients/family unites and/or legal guardians/representatives when applicable.
8. Maintains and implements policies and procedures for provision of hospice care and services, as well as
policies related to management, operation, and evaluation of the hospice’s performance.
9. Facilitates involvement of the IDG in policy development.
10. Responsible for recruitment and employment of qualified staff in sufficient numbers for the provision of care and
services.
11. Participates in the development and implementation of an orientation program for each partner to include, but not limited to, agency services and specific job duties.
12. Responsible for partner oversight in regards to compliance with the completion of annual training and education programs.
13. Follows all company policies and procedures, state, and federal laws and regulations, and charged with reporting violations to the appropriate supervisor.
14. Carries out all duties with a “Committed to Caring” attitude and in accordance with the company’s mission,
vision, and philosophy.
15. Maintains confidentially of company information.
16. Demonstrates integrity at all times.
17. Able to respond to change productively and handle additional projects as assigned.
18. Able to carry out the duties and responsibilities of this job (with or without reasonable accommodation) without posing specific or current risk of substantial harm to the health and safety of self and others.
19. Supervises and participates in the development and implementation of Performance Improvement, utilization
Review, and Peer Review Program of the agency.
20. Performs other administrative tasks as assigned by the Governing Body.
Personnel Administration
1. Employs professional administrative and other qualified staff to meet the needs of the patients admitted.
2. Supervises and evaluates all professional and administrative staff.
3. Develops and implements personnel records on all staff members.
4. Develops and maintains personnel records on all staff members.
5. Provides orientation, training and continuing education of the staff.
6. Responsible for monitoring staff compliance with completion of annual training and education programs.
7. Contracts for all services not provided by paid staff.
Financial Administration
1. Develops and implements budget and shall ensure that the following responsibilities are fulfilled:
2. The submission of a monthly financial report to the Regional Director
3. The preparation and submission of an annual financial report to the Governing Body and the membership
4. The maintenance of all payroll records in compliance with federal, state, and local laws and regulations.
5. Responsible for ensuring compliance with the agency’s budgeted financial and census goals
6. Advises the Governing Body…
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