Maintenance Supervisor

Position Overview

You may know us for our delicious cheesecakes…and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” 12 years in a row! What you may not know is at The Cheesecake Factory Bakery, our staff members are our highest quality ingredient.

The Maintenance Supervisor at The Cheesecake Factory Bakery provides hands‑on leadership to the maintenance team supporting a complex, food manufacturing operation. This role ensures safe, reliable, and efficient performance of production and utility systems, including spiral coolers, ovens, depositing equipment, conveyors, boilers, ammonia refrigeration, compressed air, and PLC‑controlled systems.

The Maintenance Supervisor is accountable for executing preventive and predictive maintenance programs, troubleshooting equipment failures, and driving continuous improvement initiatives to maximize equipment uptime and overall plant performance.

You’ll thrive in this position if you are:

• An Experienced People Manager: you’re at home managing and elevating a team. You lead by example and enable your staff to realize their potential.
• Intellectually Curious: you’re a lifelong learner. You pick things up, dissect them to see how they work, and figure out how to improve or fix them.
• Exhaustively meticulous: you have an unrelenting attention to detail, leaving nothing to chance while understanding what deserves your immediate attention and what can wait.
• Always Thinking Two Steps Ahead: you understand the domino effect when critical system issues occur. You aim to be proactive, but you know how to get in front of problems to contain them.

• Supervise a team of maintenance technicians and mechanics across production, utilities, and packaging areas.
• Assign daily work orders, PMs, and project tasks using the CMMS.
• Write daily shift reports that accurately detail activities that took place during the shift.
• Provide technical guidance, coaching, and support to enhance troubleshooting skills and mechanical depth.
• Enforce maintenance standard work, safety practices, and GMP compliance.
• Ensure compliance with HR/ Safety policies and procedures including verifying timecard activity, overseeing the disciplinary action process, and ensuring safety and certification training is completed on time.
• Foster a culture of ownership, accountability, and continuous improvement.
• Act as the management representative on site when the Plant Engineer is not available.

• Lead troubleshooting and repair of mechanical, electrical, pneumatic, and hydraulic systems across all bakery process areas.
• Support operation of spiral coolers, ovens, depositors, conveyors, and associated control systems.
• Ensure timely and thorough completion of preventive maintenance tasks, lubrication routes, and inspection‑based PMs.
• Oversee maintenance of critical utilities including ammonia refrigeration, steam/boiler systems, and compressed air.
• Partner with Production to minimize downtime and proactively address recurring issues.
• Manage parts requisitions, ensure proper use of spare inventory, and maintain work order documentation in the CMMS.

• Analyze downtime and equipment history to identify root causes and develop corrective actions.
• Collaborate with Engineering and Production on process improvements and equipment upgrades.
• Support capital projects, installations, and equipment commissioning.
• Promote reliability‑centered maintenance practices to extend asset life and reduce reactive work.

• Ensure all maintenance activities comply with OSHA, PSM, and food safety standards.
• Enforce lockout/tagout, confined space, and hot work procedures.
• Maintain equipment and documentation readiness for internal and external audits.
• Partner with Quality, Sanitation, and Operations to ensure all work supports food safety and GMP compliance.

• Associate or bachelor’s degree in industrial maintenance, Engineering, or related field preferred.
• Minimum of 10 years of maintenance experience in an industrial food or bakery environment, with…