Senior Production Supervisor

At The Cheesecake Factory Bakery, We Don’t Do Ordinary! Nothing is scaled down. Not the pride, not the fun, and definitely not the teamwork. Here, you’ll lead great people, drive meaningful impact, and help shape the future of our business while supporting the bakery teams behind the iconic cheesecakes our guests enjoy every day. That’s the kind of culture that has earned us a place on Fortune’s 100 Best Companies to Work For® list every year since 2014.

The Senior Production Supervisor will not just manage production, you’ll help shape the future of our bakery operation! Reporting to the Shift Manager, you’ll lead the Finishing area, develop front-line leaders, drive continuous improvement initiatives, and influence key decisions that impact safety, quality, productivity, and team performance. This is an opportunity for a proven manufacturing leader to take ownership, build capability within the organization, and play a meaningful role in delivering the world-class desserts that have made The Cheesecake Factory Bakery an industry leader.

You’ll thrive in this position if you are:

• A Natural Leader: you provide clear direction, help others navigate challenges, and bring out the best in your team.
• Driven by Results:
  You lead by example, hold yourself and others accountable, and maintain an unwavering commitment to safety, quality, and execution.
• Improvement Focused: you naturally ask, "How can we do this better?" and turn those ideas into meaningful results.
• Adaptable: you’re at ease in a fast-paced environment and able to effortlessly change direction when priorities shift. You learn to perform new tasks as required for business needs and are willing to work various shifts and extended hours if necessary.

• Assign available staff to processes based on dynamic crewing models, skills, experience, and operational needs.
• Hire, onboard, and develop team members in accordance with company standards and training processes.
• Provide ongoing workforce planning and resource management support to the Shift Manager while directly leading the Finishing area.
• Manage team utilization, workload distribution, attendance, and overtime to ensure operational efficiency.
• Mitigate resource constraints by reallocating labor, adjusting priorities, and optimizing staffing levels.
• Serve as the Shift Manager in their absence, providing leadership and direction to Supervisors, Leads, and shop floor team members.
• Champion continuous improvement initiatives that enhance safety, quality, productivity, and efficiency.
• Enforce workplace safety standards, report incidents, and ensure compliance with cGMP and company policies.
• Ensure complex operational issues are effectively managed and resolved through clear action plans.
• Oversee process optimization and validation activities to drive consistency and operational excellence.
• Manage complex production deviations, partner with Quality and Engineering teams, and provide leadership and mentorship to Production Supervisors.
• Identify strategic process improvements through data analysis and implement change initiatives that improve efficiency, quality, and performance.
• Communicate operational performance, challenges, and key achievements to senior leadership to support informed decision-making.
• Collaborate with cross-functional partners, including Quality, Engineering, Supply Chain, and Operations, to achieve manufacturing objectives.
• Utilize the shop floor data system to drive performance, ensure data accuracy, and minimize downtime across production areas.
• Manage material usage variance and develop action plans to optimize yields and reduce overages.

• Minimum 8 years of leadership experience in a food manufacturing environment, preferably within the bakery or…