SSVF Carolinas - Community Engagement Housing Specialist - Rocky Mount

Job Title:

Community Engagement Housing Specialist Group:
Programs Department:
Supportive Services for Veteran Families (SSVF)
Region: NC

Location:

Rocky Mount, NC Classification:
Non-Exempt Status:
Full Time

Reports to:

Team Lead or Assistant Director Supervises: N/ATravel Requirement:
Telework Capacity and travel in the areas of MD, VA, DC and the Carolinas as needed.

COMPANY OVERVIEW Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations.

Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable.

Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

JOB SUMMARY Outreach duties promotes programs and resources to homeless individuals in the community and performs a variety of services to encourage homeless individuals to participate in the SSVF program that enable them to obtain housing and or remain housed and stable.

RESPONSIBILITIES:

Provide outreach support for SSVF Program and case management teams and act as an additional resource for Case Managers Coordinate client outreach and landlord recruitment efforts for SSVF Program Outreach Workers spend most of their time communicating, so communication skills are a must Develops inter-agency relationships to enhance the referral processes

Serve as liaison with local landlords, community organizations and other potential agency resources

Coordinate and maintain good landlord/tenant relations

Facilitate and/or conduct outreach activities including presentations to service providers and potential landlords, community fairs, one on one engagement, and education on available housing resources

Attends and participates in public meetings and presentations to explain the SSVF program

Facilitates and encourages the exchange of information with local, county, and regional agencies

Facilitates the coordination of services with community partners, as assigned

Maintains and updates knowledge through conferences, seminars and in-service trainings as determined in consultation with SSVF leadership

Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low-income families (Veterans) are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers

Work with persons served, family members, collaborating housing agencies and professionals to establish SSVF services and additional resources

Travel to housing sites to engage landlords and property managers, etc via recruitment efforts, distributing brochures, flyers, and other program marketing items

Communicate effectively (under confidentiality rules) with clients service team with services or supports regarding SSVF program services and housing

Ensure participant category reassessments are completed according to specific SSVF requirements

Participate in program and professional supervision, attend required staff

Team meetings and trainings, and contribute to team-based collaborative planning

Complete all appropriate reporting for SSVF goals and targeting

Complete other duties as needed and requested HOUSING SPECIALIST ROLE Assist low-income Veteran households with identifying and obtaining or…