Front Desk Attendant​/Pool Receptionist

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Front Desk Attendant/Pool Receptionist

Parks and Recreation

Superintendent of Parks and Recreation

Roeland Park Aquatics Center

Varied Schedule, 30-40 hours/week

Part-time, Non-exempt

$12.50-$14.00 Hourly

Must be at least 16 years of age

Last Update 2/16/2023

The Front Desk Attendant/Receptionist monitors the entrance of the pool facility, greets patrons, makes announcements over the public address system, answers questions, accepts fees and answers incoming telephone calls. Front Desk Attendant must be familiar with all RPAC programming offerings and assist patrons with program registrations and pass sales.

• Exhibits positive attitude and values which align with municipal public service.
• Attends work regularly and is punctual.
• Behaves professionally and presents a professional business appearance.
• Conducts self in such a way as it reflects positively on the City.
• Fosters positive working relationships with all City staff.
• Learns and understands the safe practices for the job being performed and complies with the safe work practices and personal protective requirements for the job.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the Director of Public Works.

• Ability to respond to patron inquiries and complaints in a professional and timely manner.
• Ability to operate RPAC point of sale system and troubleshoot basic account inquiries.
• Ability to handle cash and provide correct change.
• Ability and willingness to educate patrons on all pool rules and regulations.
• Ability to clean and stock restrooms.

• The applicant must pass a background check and drug test.
• Must be at least 16 years of age.

Physical Requirements: Tasks involve frequent walking, standing; some lifting and carrying objects of moderate weight (25-50 lbs.); and the operation of vehicles, office equipment and hand tools in which manipulative skills and hand-eye coordination are important ingredients of safe and/or productive operations.

Environmental Requirements: Tasks may require frequent exposure to adverse environmental conditions, such as inclement weather, heat, and extreme cold.

Sensory Requirements: Tasks require visual perception and discrimination. Task requires oral communications ability.

Reasonable Accommodation(s): Reasonable accommodation(s) if needed will be provided for the employee to perform the required job with adequate strength, dexterity, coordination and visual acuity and in a manner that does not pose a direct threat to the health or safety of the employee or others in the workplace.

Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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