Administrative Office Assistant & Referrral Coordinator- Springs

Position: Administrative Office Assistant & Referrral Coordinator-Hot Springs
Referral & Scheduling Coordinator Superior Senior Care – Hot Springs, Arkansas Full-Time | Monday–Friday, 8:30 AM–4:30 PMPay: $14–$15/hour, depending on experience

Superior Senior Care (SSC) in Hot Springs is seeking a dependable, detail-oriented Referral & Scheduling Coordinator to help coordinate caregiver referrals and support the daily operations of our busy in-home care office.

This position is ideal for someone who enjoys helping others, communicates well, thrives in a fast-paced environment, and is looking to build a long-term career in a meaningful industry.

Superior Senior Care has proudly served Arkansas families for over 40 years, with offices located throughout the state. We are looking for someone who brings professionalism, initiative, strong organizational skills, and a genuine desire to make a difference.

Responsibilities Coordinate and schedule caregiver referrals

Communicate with clients, caregivers, and community partners

Assist with clerical duties and daily office operations

Respond to scheduling needs and changes in a timely manner

Problem-solve and adapt to the changing needs of the in-home care industry

Exercise discretion, sound judgment, and personal initiative

Participate in an after-hours call rotation

Ideal Candidate Excellent customer service skills

Strong verbal, written, and listening skills

Professional and dependable

Clerical or office experience preferred

Intermediate computer proficiency

Working knowledge of Microsoft Office programs

Strong organization and attention to detail

Ability to prioritize and work efficiently in a fast-paced environment

Comfortable handling after-hours calls as part of a rotation

Ability to maintain strict confidentiality

Compensation & Benefits $14–$15/hour, depending on experience
401(k) with employer match

Health, dental, and vision insurance

Paid time off

Preferred Experience Customer service: 1 year Computer skills: 1 year

Work Location:

In person – Hot Springs, Arkansas

Employment Type:

Full-Time Applicants must be able to pass a criminal background check and drug screening.dmag