Service Dispatch Coordinator; Administrative Assistant

Now hiring for a Service Dispatch Coordinator (Administrative Assistant)
Location: Rogers, AR
Pay Rate: $20.00 per hour
Schedule: Monday – Friday 8:00am-5:00pm

Join the team. Be valued.
Pros wanted. This is your kind of job.

Looking for Service Dispatch Coordinator (Administrative Assistant) jobs in Rogers where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.

Job Summary
We are seeking a dependable and organized Administrative Assistant to support daily office operations and coordinate the scheduling and dispatching of service technicians. This position is responsible for keeping schedules organized, communicating with technicians and customers, and ensuring service calls are handled efficiently and accurately.

• Schedule and dispatch service technicians based on customer needs, technician availability, and route efficiency.
• Coordinate and adjust daily schedules as priorities and service requests change.
• Communicate job details, schedule updates, and service information to technicians and customers.
• Answer inbound calls, emails, and service requests while providing excellent customer support.
• Create, update, and maintain work orders, customer records, and service documentation.
• Monitor technician progress and follow up on open or completed service calls.
• Prepare reports, spreadsheets, invoicing documents, and administrative paperwork.
• Provide general office support while ensuring accurate data entry and recordkeeping.

Education Requirements

• High school diploma or GED preferred unless otherwise specified.
• Additional education, certifications, or vocational training may be beneficial depending on the position.

• Previous experience in administrative support, dispatching, scheduling, customer service, or office administration preferred.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Experience using multi-line phone systems, Google Docs, or service management software preferred.
• Strong communication, organization, and time-management skills.
• Ability to multitask, prioritize workloads, and maintain accuracy in a fast-paced environment.

• Ability to sit for extended periods while working on a computer and answering phones.
• Frequent use of keyboards, phones, and office equipment.
• Ability to manage multiple tasks and maintain focus throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Opportunities for Growth through a variety of assignments with leading employers.

One Associates Take for Best in the Biz

“I have worked through a lot of temp agencies, and Staffmark is by far the best one. I was contacted and placed quickly. They show true care and concern about their employees.” – Kelly, Staffmark Associate

What You Will Do

As a Service Dispatch Coordinator (Administrative Assistant) you will perform responsibilities that support the daily operations of your assigned employer while following established procedures, quality standards, and workplace safety requirements. Duties may include operating equipment, working with customers, handling materials, preparing documentation, supporting administrative activities, using technology, collaborating with team members, or completing other responsibilities appropriate to the position. Successful Service Dispatch Coordinator (Administrative Assistant) professionals demonstrate adaptability, professionalism, attention to detail, and a commitment to producing quality work…