Part-Time Engineer

Job Title

Part‑Time Engineer – Evenings & Weekends

Location

Fairfield Inn & Suites, Rogers, AR

Overview

The Fairfield Inn & Suites in Rogers, AR is hiring a Part‑Time Engineer to maintain a clean and guest‑friendly environment on evenings and weekends. This role is part of the MCR Hotels portfolio.

Responsibilities and Expectations

• Guest Relations: greet guests happily upon arrival and throughout their stay with a smile, using their name whenever possible.
• Guest Satisfaction: contribute to great guest satisfaction scores together with teammates.
• Recovery: handle challenging guest situations with hospitality and urgency.
• Hotel Knowledge: have strong knowledge of all hotel features and amenities.
• Events: support all groups and events at the hotel.
• Technology: understand relevant technology for the role.
• Phone Etiquette: answer all incoming calls with friendly service using the approved greeting.
• Spotless Cleanliness: keep all areas, front and back of house, clean and well‑organized.
• Pitching In: clean guest rooms and public spaces as needed to ensure the hotel is well‑organized and safe.
• Hospitality While Cleaning: greet guests while cleaning, by name if possible.
• Product Consistency & Quality: complete all operational checklists accurately at the designated times.
• Shift Handover Reports: provide accurate and timely reports to facilitate shift‑to‑shift communication.
• Uniform: wear a clean, approved uniform and be well‑groomed, wearing a nametag and smiling.
• Communication: communicate between team members clearly, honestly, and professionally.
• Can Do Attitude: stretch beyond traditional role to meet business and guest needs.
• Collaboration:
  
  work together to create a welcoming environment for guests and a positive workplace.

Engineer

Specific Duties and Expectations

• Repair Requests: respond to and document general repair requests using the electronic work order platform.
• Preventative Maintenance: keep all room and public space PM work up‑to‑date per the hotel PM program.
• Safety and Health Codes: follow safety measures, maintain pool/spa health codes, report emergencies, and respond using MSDS information.
• Full Property Walks: conduct walks at shift start and end; note and complete maintenance needs.
• Maintenance Area Upkeep: keep maintenance areas clean and well‑organized.

Success Metrics

• Happy Guests: management performance ratings, guest satisfaction scores/intent to return.
• Spotless Cleanliness: GM/AGM spot checks, leadership walk‑throughs, guest ratings/reviews.
• Product Consistency & Quality: checklist tracking, management performance ratings, guest ratings.
• Teamwork: management performance ratings.

Qualifications & Requirements

• Technical, Trade, or Vocational school degree preferred.
• Work Experience:
  
  at least 2 years in commercial facility, hospitality, or related field.
• Can‑Do Attitude: positive attitude and willingness to learn.
• Follow Guidelines: understand and follow established guidelines and procedures.
• Handle Pace and Pressure: work well in stressful, high‑pressure situations.
• Listening, Conflict Resolution: effectively listen, clarify, and resolve concerns of co‑workers and guests.
• Communication
  
  Skills:
  
  convey information and ideas clearly.
• Hospitality and Guest Service: desire to serve all guests.
• Age Requirement: 18 years or older.
• Schedule and Travel: willing to work evenings, nights, weekends, and holidays as required.
• Clock‑in/Out: arrive on time and clock out at scheduled end; never work off the clock.
• Breaks: clock in/out for breaks at designated times.
• Call Outs: provide sufficient notice when calling out for a scheduled shift.

Physical Working Demands & Working Environment

Physical demands include: climbing ladders and stairs, balancing on narrow or slippery surfaces, stooping, kneeling, crawling, standing, walking long distances, repetitive motions, lifting up to 50+ lbs. The role requires a safe work environment and knowledge of safety protocols.

Language + Reasoning Skills

Read, write, understand, and communicate in English effectively.

Employee Note

Employees will be required to follow any other job‑related instructions and perform any other duties requested by authorized persons. Employees must be able to perform the essential functions of the position satisfactorily, and reasonable accommodations may be provided for disability.

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance (available after 30 days for full‑time)

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Engineering and Information Technology

Industry

Hospitality

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