Vending Floor Supervisor
Listed on 2026-01-12
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Management
Retail & Store Manager
Join to apply for the Vending Floor Supervisor role at Legends Global
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The Vending Floor Supervisor is responsible for leading vendors, vending leads, and vending support staff to deliver efficient, mobile food and beverage service throughout Rogers Centre, with a strong focus on guest satisfaction, product integrity, and sales performance. The role oversees event‑day vending operations, including staffing, inventory and electronic payment controls, and adherence to Legends, venue, and regulatory standards.
CompensationHourly Wage: $24.00
Vacancy StatusThis posting is for a new vacancy.
LEGENDS GLOBALLegends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services through our white‑label approach.
Our network spans more than 450 venues worldwide, hosting 20,000 events and welcoming 165 million guests annually. Our expertise includes feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world‑class live events.
The Legends Global culture is built on respect, ambitious thinking, collaboration, and bold action. We are committed to an inclusive environment where team members can be authentic, make an impact, and grow their careers.
Winning is an everyday mindset at Legends Global. We succeed together as one unified team.
The RoleDuties & Responsibilities
- Supervise vendors, vending leads, and vending support staff during events, ensuring they are properly briefed, equipped, and deployed to designated zones to maximize coverage and sales.
- Develop and maintain effective floor control, including monitoring traffic patterns and sales trends to position vendors strategically and adjust assignments throughout the event.
- Provide ongoing training, direction, and coaching to front‑line vending staff on service standards, product knowledge, responsible alcohol service, and safety practices.
- Ensure all required event logs and documentation (e.g., labour, inventory, food safety, incident reports) are accurately completed and submitted in accordance with company procedures.
- Oversee electronic payment and reconciliation processes in a cashless environment, including vendor POS usage, end‑of‑shift settlement, and review of discrepancies.
- Manage inventory for assigned vending locations, including counting opening and closing inventory, tracking transfers and returns, monitoring product levels, and balancing inventory to event sales.
- Place and adjust daily orders in collaboration with the Vending Manager to ensure appropriate stock levels based on projections, actual sales, and upcoming events.
- Monitor waste and spoilage, implementing practices to minimize loss while maintaining food quality and safety standards.
- Ensure all vending areas, storage spaces, and equipment are kept clean, organized, and in compliance with Legends and Rogers Centre guidelines always.
- Manage guest inquiries, requests, and complaints that cannot be resolved by vendors, providing timely, professional resolutions and escalating when necessary.
- Enforce all corporate, facility, and government regulations, including those related to alcohol service, food safety, health and safety, and accessibility.
- Serve as a role model for the team by consistently demonstrating professional conduct, adherence to uniform standards, and an initiative‑taking, guest‑first mindset.
- Strong leadership skills with the ability to direct, motivate, and support a large, mobile front‑line team in a high‑volume, event‑based environment.
- Excellent communication skills, including clear verbal direction and effective, respectful interaction with guests, staff, and management.
- Demonstrated ability to prioritize tasks, manage time effectively, and maintain control of multiple moving parts across a large, crowded venue.
- Proven problem‑solving and conflict‑resolution abilities, including sound decision‑making under pressure and in high‑traffic situations.
- Comfort working with POS systems, handheld devices, inventory tools, and basic reporting to support event operations.
- Ability to interpret and apply…
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