Surgical Services Manager - Surgery Center; Hwy

Position: Surgical Services Manager - Mercy Surgery Center (Hwy 102)

Find your calling at Mercy!

We’re a little different. Our mission is clear – we bring to life a healing ministry through compassionate care and exceptional service. Mercy has been named in Modern Healthcare Magazine’s "Top 100 Places to Work".

Overview

The Surgical Services Manager (SSM) assures the delivery of safe, high‑quality and cost‑effective care provided by competent co‑workers within the unit. They ensure the efficient utilization of available resources to meet productivity and financial goals. The SSM works collaboratively with administrative personnel, physicians and co‑workers throughout the ministry to enhance communication, share pertinent data and improve processes across the continuum. They are proactively involved in patient flow and bed management issues in collaboration with the Staffing Office, inspire a shared vision, challenge current processes, mentor staff, encourage recognition and hold providers accountable for regulatory compliance and professional standards.

Position

Details

Our mission is clear: we bring to life a healing ministry through compassionate care. We believe in careers that match the unique gifts of unique individuals. Join us and discover why Mercy is a great place to work.

Clinical

• Oversees development and implementation of comprehensive, multidisciplinary care plans to ensure optimal patient outcomes.
• Meets patient and family learning needs and maintains clinical competency through direct care as needed.
• Coordinates nursing care based on staff qualifications and patient requirements.

Leadership

• Delegates appropriately, holds staff accountable, and provides timely, constructive feedback.
• Serves as a positive role model and mentor; supports staff during exposure events and reporting processes.
• Leads hiring processes, evaluations, and contributes to Magnet Recognition Program initiatives.

Financial Management

• Monitors budgets, staffing guidelines, and payroll accuracy.
• Oversees scheduling and collaborates on budget planning with leadership.

Communication & Collaboration

• Communicates professionally and diplomatically using various channels.
• Facilitates meetings, shared governance processes, and ensures timely updates on changes.
• Uses problem‑solving techniques to address issues constructively.

Education & Competency

• Assesses and addresses staff learning needs; ensures competency for patient care while maintaining personal operational knowledge.

Quality & Performance Improvement

• Leads unit‑based and system‑wide improvement initiatives; completes audits and quality activities.
• Collects and analyzes data to improve processes and collaborates on performance standards.
• Maintains compliance with policies and regulatory standards; assists in policy development and revisions.

Qualifications

• Education: BSN or actively pursuing RN‑MSN with completion within 3 years of the role.
• Licensure: Current RN license with the State Board of Nursing.
• Experience: 3+ years of nursing with at least 1 year in perioperative nursing.
• Certifications: Must have an American Heart Association Healthcare Provider card or complete a course within the probation period; perioperative certification (CNOR, CAPA) preferred.
• Preferred Education: Master’s degree in Nursing, Health Administration or related field.
• Preferred Experience: 3 years in perioperative services and previous management experience.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand‑in‑hand with us. A positive outlook, strong advocacy, collaboration and a willingness to go the extra mile to deliver excellent care are essential. If that sounds like a good fit, we encourage you to apply.

Why Mercy?

From day one, Mercy offers outstanding benefits – including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. As we grow, you’ll grow with us.

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